What is Hotlink TVNOW?
Hotlink TVNOW is a service that allows users to watch TV shows and movies on-the-go via multiple devices from various video streaming providers. There are four service providers namely iflix, Viu, Eros Now and Tonton. To know more about each of the services, kindly visit their official website at:
What are the major benefits of subscribing to TVNOW from Hotlink
By subscribing to Hotlink's Entertainment Plan, you enjoy the convenience of paying for subscription through Hotlink prepaid credit. Apart from that, you can watch TV shows and movies through multiple devices such as laptop, tablet and smartphone.
How much is the price for Hotlink TVNow?
For iflix, ErosNow and Viu, you only need to pay RM15/month which includes 2GB video streaming data and 1-month premium subscription. The 2GB video streaming data promotion is only valid until 31 December 2016. When this promotion ends, you will receive 1GB video streaming data and 1-month premium subscription instead. However, Tonton is RM10/month with no data included.
Can the assigned data streaming quota be used for other services?
No. The video data streaming quota can only be used for the video streaming partner you have selected.
Do I need to subscribe to any data pass to buy Hotlink TVNow service?
Nope! You can always subscribe for Hotlink TVNow service as long you are an active Hotlink customer.
I am subscribed to iflix/Viu/Tonton/ErosNow via credit card. Can I move my subscription to Hotlink so that the subscription fee can be charged to my Hotlink airtime?
Yes, you may subscribe to these services via Hotlink at any time. However, because the fee is charged to your mobile number, we advise that in order to avoid double charges you need to cancel your credit card renewal directly over the service provider's application or website.
How do I subscribe to this 30-days FULL access offer (free trial)?
Choose any of the video streaming partner that you would like to subscribe to via Hotlink at www.hotlink.com.my/tvnow. Click on the 'GET YOUR 30-DAY FREE TRIAL' button and you will be redirected to the download page.
Can I unsubscribe to this service before the free trial ends?
Yes, you may unsubscribe at any time.
Will my trial subscription be auto-renewed?
Yes, your trial subscription will be automatically renewed at the end of your 30-day trial. Should you not want to continue to avoid being charged, please cancel the service subscription.
Does the full access free trial include data streaming?
Yes, for iflix, Viu and ErosNow, 2GB* video streaming data is included. (*offer is only valid until 31 December 2016. You will get 1GB video streaming data after the promo period.)
I've already subscribed for iflix, Eros Now or Viu access at RM10/month with Maxis or Hotlink before this. Can I change my subscription to the RM15 TVNow bundle (with data included)?
Yes, you can for your Viu and Eros Now subscription. First, you need to first cancel your RM10 subscription and wait until the service expires. You may then return to subscribe to the RM15 TVNow bundled offer.
However, due to limitations of our partner options, this is currently not available for iflix. We are working closely with iflix to ensure that this will be made available in the near future. In the meantime, customers who subscribed to iflix for RM10, the service will always be renewed at RM10.
What will happen when my TVNow data streaming quota has been completely utilised?
Upon full utilisation of the data streaming bundled pass, all subsequent streaming usage will draw from your existing plan. This bundled video streaming data will be allocated again at the next successful subscription renewal.
Can I use this service when I'm overseas?
Sorry, you cannot use this service when you're overseas.