RM 2.50 per day (Automatically renewed each day). Daily usage capped at 200MB.
What can the 200MB data be used for?
The 200MB data can be used for all BlackBerry services inclusive of emails, instant messaging, social networking and also internet browsing.
What are the subsequent charges for data usage exceeding the 200MB entitlement?
Subsequent data usage will be charged at the prevailing pay per use rate of 0.10 sen per 10kB (peak) or 0.5 sen per kB (off peak).
How do I apply for BlackBerry Prepaid Daily BIS Plan?
Just dial *100#, go to Internet and then opt for BlackBerry Internet Service (BIS).
What are the BlackBerry applications that are covered under Prepaid Daily plan data allowance?
Instant Messaging – BBM, Windows Live Messenger, Yahoo Messenger, Google Talk, ICQ (pre-loaded in the phone. Otherwise download via mobile.blackberry.com)
Social Networking - Facebook, Twitter, Myspace, Flickr (pre-loaded in the phone. Otherwise download via mobile.blackberry.com)
Email - POP3 / IMAP4 i.e. Hotmail, Yahoo mail, Gmail
Internet – Select “Browser” icon to start surfing. Please ensure browser is set to Internet Browser / BlackBerry Browser under options > configuration.
How does a prepaid customer pay for the usage via the BlackBerry device?
Prepaid Credit will be deducted based on the price of the package.
What type of BlackBerry model is supported by Prepaid?
All BlackBerry models can be supported by BlackBerry prepaid.
How does a prepaid customer set up the BlackBerry email account for BIS?
Once the BlackBerry service is active BIS email accounts can be setup from the device, under Setup - Email Settings. Customers can also go to www.maxis.blackberry.com via PC/laptop.
Does prepaid support BES?
No, BlackBerry for Prepaid is only available for BIS.
Will I be able to send and receive emails if my prepaid balance status is:
Deactived with balance / without balance?
Yes, you will still be able to use the BlackBerry service if you are still within the subscription period and usage has not exceeded the 200MB entitlement. If usage has exceeded 200MB, you will be required to top up and become an active subscriber to use the service on the pay per use basis.
Installed?
No, you will not be able to use BlackBerry service.
Expired?
No, you will not be able to use BlackBerry service.
Can I still use the BB service if I reached a zero credit balance in my phone? ( i.e. send/receive email, browse the net)
You can, provided your earlier subscription is still within the subscription active period & you have not exceeded the 200MB entitlement. If you have exceeded the 200 MB, you must top up your credit balance and continue to use BlackBerry service via pay per use basis.
Can it also support 10 pop3/imap mails as per postpaid subscribers?
Yes, daily BIS Plan can also support 10 pop3/imap email accounts as per postpaid subscribers.
Can it also support 10 pop3/imap mails as per postpaid subscribers?
Yes, weekly BIS Premium can also support 10 pop3/imap email accounts as per postpaid subscribers.
How do I ensure that I’m browsing via BlackBerry Internet browser?
1. Click on Browser icon
2. Click on menu (“blackberry logo” button on the phone), select options
3. Select browser configuration
4. Ensure browser is Internet Browser
FAQ on BlackBerry Prepaid Monthly BIS Plan
How much am I charged for the Monthly BIS Plan?
Monthly (30 Days) BIS Plan subscription charge is RM98 for 1.5GB of data. Auto renewal will take place every 30 days.
What can the 1.5GB data be used for?
The 1.5GB data can be used for all BlackBerry services inclusive of emails, instant messaging, social networking and also internet/WAP browsing, WAP services, video streaming & phone as modem.
What are the subsequent charges for data usage exceeding the 1.5GB entitlement?
Subsequent data usage will be charged at the prevailing pay per use rate of 1 sen per kB (peak) or 0.5 sen per kB (off peak).
How do I apply for BlackBerry Prepaid Monthly BIS Plan?
Just dial *100#, go to Internet and then opt for BlackBerry Internet Service (BIS).
How does a prepaid customer pay for the usage via the BlackBerry device?
Prepaid Credit will be deducted based on the price of the package.
Can I unsubscribe to the Monthly BIS Plan before the 30 day renewal?
Yes, please dial *100# to unsubscribe and auto renewal will stopped.
What type of BlackBerry model is supported by Prepaid?
All BlackBerry models can be supported by BlackBerry prepaid.
How does a prepaid customer set up the BlackBerry email account for BIS?
Once the BlackBerry service is active BIS email accounts can be setup from the device, under Setup - Email Settings. Customers can also go to www.maxis.blackberry.com via PC/laptop.
Will I be able to send and receive emails if my prepaid balance status is:
Deactived with balance / without balance?
Yes, you will still be able to use the BlackBerry service if you are still within the monthly subscription period and usage has not exceeded the 1.5GB entitlement. If usage has exceeded 1.5GB, you will be required to top up and become an active subscriber to use the service on the pay per use basis.
Installed?
No, you will not be able to use BlackBerry service.
Expired?
No, you will not be able to use BlackBerry service.
Does prepaid support BES?
No, BlackBerry for Prepaid is only available for BIS.
Can I still use the BlackBerry service if I reached a zero credit balance in my phone? ( i.e. send/receive email, browse the net)
You can, provided your earlier subscription is still within the monthly subscription active period & you have not exceeded the 1.5GB entitlement.If you have exceeded the 1.5GB, you must top up your credit balance and you will be charged for your continued use of the BlackBerry service on a pay per use basis.
Can it also support 10 pop3/imap mails as per postpaid subscribers?
Yes, monthly BIS Plan can also support 10 pop3/imap email accounts as per postpaid subscribers.
How do I ensure that I’m browsing via BlackBerry Internet browser?
1. Click on Browser icon
2. Click on menu (“blackberry logo” button on the phone), select options
3. Select browser configuration
4. Ensure browser is Internet Browser
FAQ on BlackBerry Prepaid Weekly BIS Plan
How much am I charged for the Weekly BIS Plan?
Weekly (7 Days) BIS Plan subscription charge is RM28 for 500MB of data. No Auto Renewal.
What can the 500MB data be used for?
The 500MB data can be used for all BlackBerry services inclusive of emails, instant messaging, social networking and also internet/WAP browsing, WAP services, video streaming & phone as modem.
What are the subsequent charges for data usage exceeding the 500MB entitlement?
Subsequent data usage will be charged at the prevailing pay per use rate of 1 sen per kB (peak) or 0.5 sen per kB (off peak).
How do I apply for BlackBerry Prepaid Weekly BIS Plan?
Just dial *100#, go to Internet and then opt for BlackBerry Internet Service (BIS).
How does a prepaid customer pay for the usage via the BlackBerry device?
Prepaid Credit will be deducted based on the price of the package. Eg RM28 for Weekly BIS Plan.
What type of BlackBerry model is supported by Prepaid?
All BlackBerry models can be supported by BlackBerry prepaid.
How does a prepaid customer set up the BlackBerry email account for BIS?
Once the BlackBerry service is active BIS email accounts can be setup from the device, under Setup - Email Settings. Customers can also go to www.maxis.blackberry.com via PC/laptop.
Does prepaid support BES?
No, BlackBerry for Prepaid is only available for BIS.
Will I be able to send and receive emails if my prepaid balance status is:
Deactived with balance / without balance?
Yes, you will still be able to use the BlackBerry service if you are still within the monthly subscription period and usage has not exceeded the 500MB entitlement. If usage has exceeded 500MB, you will be required to top up and become an active subscriber to use the service on the pay per use basis.
Installed?
No, you will not be able to use BlackBerry service.
Expired?
No, you will not be able to use BlackBerry service.
Can I still use the BB service if I reached a zero credit balance in my phone? ( i.e. send/receive email, browse the net)
You can, provided your earlier subscription is still within the monthly subscription active period & you have not exceeded the 500MB entitlement. If you have exceeded the 500MB, you must top up your credit balance and continue to use BlackBerry service via pay per use basis.
Can it also support 10 pop3/imap mails as per postpaid subscribers?
Yes, weekly BIS Plan can also support 10 pop3/imap email accounts as per postpaid subscribers.
How do I ensure that I’m browsing via BlackBerry Internet browser?
1. Click on Browser icon
2. Click on menu (“blackberry logo” button on the phone), select options
3. Select browser configuration
4. Ensure browser is Internet Browser
FAQ on BIS Bonus
How much am I charged for the BIS Bonus?
RM 20 for monthly plan or RM 7 for weekly plan. Usage capped at 100MB per month or 25MB per week. Both BIS Bonus Monthly and Weekly are non-auto renewal packages. Please purchase a new BIS package upon expiry.
What can the 100MB or 25MB data capped be used for?
The data capped can be used for BlackBerry services in the form of
- Emails
- Instant messaging
- Social networking
What are the subsequent charges for data usage exceeding the 100MB / 25MB entitlement?
Subsequent data usage will be charged at the prevailing pay per use rate of 10sen per 10kB
How do I apply for BlackBerry BIS Bonus?
Just dial *100#, go to Internet and then opt for BlackBerry Internet Service (BIS).
How does a prepaid customer pay for the usage via the BlackBerry device?
Prepaid Credit will be deducted based on the price of the package.
What type of BlackBerry model is supported by Prepaid?
All BlackBerry models can be supported by BlackBerry prepaid.
Can I browse internet, stream video or phone as modem?
Yes you can but it will be charged at 10sen / 10kB
Does prepaid support BES?
No, BlackBerry for Prepaid is only available for BIS.
BIS Bonus is a promotional period service, will I be inform when it ends?
Yes, we’ll inform you via SMS and on our Hotlink website.
