Usher in the Raya season with Hot Tickets! In addition to talk time minutes and SMS, get prompt notifications of buka puasa times, solat hours and even festive recipes from the formidable Chef Wan! You can even redeem 2 pieces of chicken from KFC with your Hot Tickets!
RM10 HOT TICKET
70 minutes of talk time
Free buka puasa and solat notifications
7-day validity period
Redeem 2 pieces of chicken from KFC with 2 RM10 Ramadan Hot Tickets until 15 October 2010!
RM15 HOT TICKET
120 minutes of talk time
All networks, anytime
Free buka puasa & solat notifications
Festive recipes from Chef Wan*
10-day validity period
Redeem 2 pieces of chicken from KFC with a RM15 Ramadan Hot Ticket until 15 October 2010!
* To STOP receiving FREE Chef Wan Recipe MMS upon Hot Ticket activation after 1 week trial, do
not respond to the SMS.
* To STOP receiving PAID Chef Wan Recipe MMS after subscribe, send SMS:
STOP‹SPACE›CWM to 22268 for BM, or STOP‹SPACE›CWE to 22268 for English.
Topping up is now made better with the new Hot Tickets! You’ll get greater value for your money AND you’ll know exactly what you get, from how many talktime minutes you bought to how many SMS you can send. Enjoy the freedom of choice and find the Hot Ticket that suits your needs best.
What are the prices of Ramadan Raya Hot Ticket? RM10 and RM15.
What do I get with each RM10 Hot Ticket activation? 7 days validity, 70 minutes talktime, 120 SMS, free Buka Puasa & Waktu Solat SMS.
What do I get with each RM15 Hot Ticket activation? 10 days validity, 120 minutes talktime, 300 SMS, free Buka Puasa & Waktu Solat SMS and Chef Wan recipe MMS.
When is the expiry date for the Ramadan Hot Ticket? The Ramadan hot ticket expires on 31 Dec 2010. Please activate your Hot Ticket before the expiry date.
What is the time band for the minutes & SMS offer? There is no time band. You can use them 24 hours a day, within the validity period.
Can I use the MOU & SMS to call other network? Yes. It can be used to make local calls to all networks.
What happens if I still have unutilised minutes / SMS after the validity period? All unutilised minutes / SMS will expire after the validity period.
How do I redeem free KFC chicken? You need to present your original Hot Tickets at any KFC restaurant in Malaysia to redeem 2 pieces of free chicken.
Redemption mechanics Customers may redeem 2 pieces free KFC chicken with:
a. 2 RM10 Hot Tickets or
b. 1 RM15 Hot Ticket
When is the last day of the KFC redemption? You may redeem your FREE KFC 2-piece chicken from 5th August -15th October 2010.
Buka Puasa & Waktu Solat SMS
How long is the free Buka Puasa & Waktu Solat SMS? Buka Puasa SMS is free throughout Ramadan. Waktu Solat SMS is free for one month from the activation date, until the end of Raya.
When will I receive the Buka Puasa SMS everyday? Buka Puasa time will be sent to you at 3pm daily. Imsak time will be sent at 9pm daily.
When will I receive the Waktu Solat SMS everyday? Waktu Solat time will be sent to you at 8pm daily.
What happens after the free Waktu Solat SMS expires? Waktu Solat SMS will be stopped by default and a notification SMS will be sent to you. If you wish to subscribe to this service, send ONSOLAT to 22558. Normal charges for this service is RM1 per month. If you wish to unsubscribe the service, send STOPSOLAT to 22558.
How do I stop/ re-activate the Buka Puasa SMS service? If you wish to deactivate the Buka Puasa SMS service, send STOPBP to 22558. If you wish to re-activate the service, send ONBP to 22558.
Chef Wan Recipe MMS
How long is the free Chef Wan recipe MMS? 7 days from the activation date.
When will I receive the Chef Wan recipe? 1 MMS recipe will be sent to you per day during weekdays only.
What happens after the free Chef Wan recipe MMS expires? Chef Wan recipe MMS will be stopped by default and a notification SMS will be sent to you.
How do I subscribe to the Chef Wan recipe MMS service after my free trial expires? If you wish to subscribe to this service, send sms ONCWM for BM and ONCWE for English to 22268. Normal charges for this service is RM1.50 per week.
How do I stop the Chef Wan recipe MMS service? If you wish to unsubscribe the service, send STOPCWM to 22268.
Activation & Balance Enquiry
I have just purchased a Hot Ticket. How do I activate it? There are 2 ways to activate your Hot Ticket:
a. Scratch the back panel to reveal the 14-digit code. Then dial *105*<14-digit code># and press send/call to activate.
b. Dial *100#, select “Hot Ticket” and then select “Enter code”. Then key in your 14-digit code to activate.
When will I receive my free Raya content after I activate my Hot Ticket? 48 hours upon activation.
How do I know if I have successfully activated the Hot Ticket? You will receive a confirmation SMS upon successful activation,“RM0. Hot Ticket - Thank you for your purchase, your minutes & SMS package will be fulfilled shortly. You will receive the FREE content (if any) within 48 hours.”
Can deactive sub use HT? If yes, how long is the validity after activation? Yes. The validity given will be based on the Hot Ticket validity e.g. 7 days validity period for RM10 Hot Ticket.
Is this HT applicable to all Hotlink rate plan? Yes.
How do I check my Hot Ticket balance? Dial *129#
I accidentally keyed in the codes more than 3 times. Is there a limit to the number of tries one has before the Hot Ticket is blocked? No, but your Hot Ticket credit will only be given one time.
Can I activate a new Hot Ticket before I finish using my current Hot Ticket? Yes, your new validity will be based on your new Hot Ticket validity. e.g. If you have 3 days remaining validity, RM10 Hot Ticket will extend your validity from 3 days to 7 days. In addition, your unused Hot Tickets minutes and SMS will be accumulated. e.g If you have 10minutes and 30SMS remaining, activating a new RM10 Hot Ticket will increase your Hot Ticket Balance to 80 minutes and 150 SMS.
Hot Tickets & Super Savers
What if I bought Super Savers via UMB, can I still opt for Hot Tickets? If you still have Super Savers balance, you are not allowed to purchase any Super Savers, however you can purchase Hot Ticket. If you have depleted Super Savers balance, you can purchase either Super Savers or Hot Ticket.
What is my bundle expiry if I opt for Super Savers then Hot Ticket? Super Savers validity is 1 day. Hot Ticket’s validity is 7 days. If you purchased Super Savers e.g. 100Mins expiry 1/6/2010 and on the same day purchased Hot Ticket e.g. 50Mins valid 7 days till 7/6/2010, the bundle amount will be accumulated to 150Mins and expiry = 7/6/2010
What if I bought Hot Ticket and finished the balance before expiry and then purchase Super Savers? If for example, your Hot Ticket is valid till 7/6/2010 and you finished the balance on 3/6/2010 then you purchase Super Savers on 3/6/2010 which supposed to be valid for 1 day. In this case, your Super Savers bundle will expire 7/6/2010. System will take the greatest date.
FAQ: INTERNET HOT TICKETS
What do I need to get started?
To get started, you need a Hotlink SIM, a GPRS/3G enabled handset and an Internet Hot Ticket.
To browse on my personal computer, how do I configure my USB modem or phone (as a modem)?
If you are using a Maxis modem, the necessary configurations are already pre-installed. If it is a non-Maxis modem, then some simple configurations are required as below:
Insert SIM into modem and connect the device to your personal computer
Wait for desktop client to appear on screen
Select Tools>Options>Profile Management.
Configure the information required as below:
Number to dial: *99#
User id: maxis
Some handset manufacturers provide computer software which will make it easy to use this feature eg. Nokia PC Suite for Nokia devices.
If you do not have any computer software for your phone, Maxis recommends you create a new Network connection and configure the settings below:
Number to dial: *99#
User id: maxis
Where can I get Internet Hot Tickets?
You can purchase Internet Hot Tickets at any Hotlink dealer or Maxis Centre.
How do I activate Internet Hot Tickets?
Just dial *105*<14 digit codes># for activation
If I have 2 Internet Hot Tickets, can I activate both at the same time?
No. You can only activate one Internet Hot Ticket at a time.
If I have 1 Internet Hot Ticket and 1 Minutes/SMS Hot Ticket, can I activate both at the same time?
How do I check my balance?
Dial *100# and select Hot Ticket > Balance Enquiry > Internet
How will I know if I am nearing my usage limit? (e.g. 100MB for 1 day pass)
If your usage has reached 90% of the limit, we will send you a “pre-expiry” SMS notification. Upon 100% usage, you will receive the “expiry” SMS notification.
What will happen to my usage balance if my Internet Hot Ticket has expired?
Once your Internet Hot Ticket has expired, all your usage balance will be forfeited. To continue browsing, please purchase and activate another Internet Hot Ticket.
How many types of Internet Hot Ticket is available at Hotlink dealers or Maxis Centres?
Currently, there are 2 Internet Hot Tickets available at Hotlink dealers or Maxis Centres. They are:
2days pass, 500MB
7days pass, 1.5GB
Expire 31Dec 2011
Expire 31Dec 2011
Can I activate Internet Hot Tickets if my credit is RM0.50 or less?
What will happen if I change my modem’s APN from unet to bbnet?
You still can enjoy the service but the charges will be based on pay per use
Can I use Internet Hot Tickets on my postpaid mobile number?
Can I use Internet Hot Tickets on my existing prepaid mobile number?
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All rights reserved. All other trademarks and copyright used herein are the property of their respective owners.