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Frequently Asked Questions

Spin-the-Wheel

  • The Get Touch ‘n Go eWallet credit via “Spin-the-Wheel” Campaign is held from 26th October 2022 until 15th December 2022, Hotlink will reward:

    Touch ‘n Go eWallet credit worth RM5.00, RM8.00, and RM10.00 to the first 100-customers that sign up and successfully activated for any Hotlink Postpaid Plan(s) under this Campaign; on a daily basis, on first-come, first-served basis.

  • The reward will be credited into your Touch ‘n Go eWallet, no purchase at Touch ‘n Go required.

  • The campaign will be held from 26th October 2022 until 15th December 2022, or while stocks last (whichever earlier).

  • This campaign is open to all new & existing customers who purchase the following at Hotlink Online Store.

    Rewards How To Win
    RM5.00 Touch ‘n Go eWallet credit
    (“Reward A”)
    • Reward A will be given on daily basis to the first one hundred (100) Eligible Persons who have successfully signed up and activated the Hotlink Postpaid 30 Plan during the Campaign Period, on first come first serve basis (“Winners A”).
    • Fulfillment of the Reward A is by 22 December 2022. RM5.00 Touch ‘n Go eWallet credit will be credited into the Touch’ n Go eWallet account of Winners A.

    RM8.00 Touch ‘n Go eWallet credit
    (“Reward B”)

    • Reward B will be given on daily basis to the first one hundred (100) Eligible Persons who have successfully signed up and activated the Hotlink Postpaid 40 Plan during the Campaign Period (“Condition B”), on first come first serve basis (“Winners B”).
    • Fulfillment of the Reward B is by 22 December 2022. RM8.00 Touch ‘n Go eWallet credit will be credited into the Touch’ n Go eWallet account of Winners B.
    RM10.00 Touch ‘n Go eWallet credit
    (“Reward C”)
    • Reward C will be given on daily basis  first one hundred (100) Eligible Persons who have successfully signed up and activated the Hotlink Postpaid 60 Plan during the Campaign Period (“Condition C”), on first come first serve basis (“Winners C”).
    • Fulfillment of the Reward C is by 22 December 2022. RM10.00 Touch ‘n Go eWallet credit will be credited into the Touch’ n Go eWallet account of Winners C.
  • No, this reward is available exclusively ONLINE at Hotlink Online Store.

  • Once we confirmed the activation and delivery of your new SIM card, you will receive the Touch 'n Go eWallet credit in your Touch ‘n Go eWallet account by 22nd December 2022. You may check the notification at your eWallet profile, tab at "Inbox" followed by "Activities".

    Prior to this, please download the Touch ‘n Go app and register an account with your newly registered mobile number to receive the free credit.

    For Touch ‘n Go eWallet credit enquiries, you may contact Touch ‘n Go eWallet at the following channels:

  • There’s no expiry date for the eWallet credit to be used.

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