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Frequently Asked Questions

Hotlink Exclusive Offer for Astro Go Shop Customers – FAQ

  • This will commence on 5 September 2022

  • Astro Go Shop’s customers can enjoy the offers below when you sign up new* Hotlink Postpaid Plans via Astro Go Shop referral link to Hotlink Online Store:

    1. Hotlink Postpaid 60:
      • FREE additional 10GB of high-speed internet for 12 months
      • RM100 Bill Rebate (RM20 x 5 months)
      • RM20 TNG Voucher

    *New plan: New number, Port-in from another service providers and change from Prepaid to Postpaid

  • This offer is open to Astro Go Shop’s customers who are:

    • Malaysian or foreigner, 18 years and above;
    • New or an existing Maxis/ Hotlink customer

     

    • Registering new Hotlink Postpaid plans; New number, Port in from another service providers, change from Prepaid to Postpaid
    • One (1) NRIC may sign up to a maximum of two (2) Hotlink Postpaid lines (including existing and new)
  • You will be able to see the offer on Astro CH118, CH120 and CH303, mobile app, website at www.goshop.com.my.
     
    To sign up, you have to select either one of the below:
    1. To sign up a line with a new number
      https://store.hotlink.com.my/partner/astrogoshop/?mcReferralCode=P-AST&storetype=astro-goshop
      1. click on the first link and you may register via Hotlink Online Store (self-served basis)
        *Important, Please check the “Free 10GB x 12 months” box on Hotlink Online Store when your register to enjoy the Free 10GB x 12 months. This option will be available at the last page
    1. To switch from another service providers or changing from Hotlink Prepaid to Postpaid https://bit.ly/3dHAO0Q
      1. Click on the second link which will take you through Maxis Official WhatsApp Channel, your request then will be fulfilled by our agent
      2.  
      3. NOTE: This offer can ONLY be signed up via referral code to Hotlink Online Store & Maxis WhatsApp
    1. FREE additional 10GB of high-speed internet for 12 months:
      1. You will enjoy immediately once your service is activated
    2. RM100 Bill Rebate (RM20 x 5 months)
      1. It will be reflected on month 2 onwards
    3. TNG Voucher
      1. You will receive a promo code from Maxis via SMS within 30 days from the registration date
    1. Malaysian:
      1. 1 month of rate-plan advance payment is applicable. The amount based on plan commitment i.e., RM60 for Hotlink Postpaid 60
    2. Foreigner:
      1. Deposit of RM150 is applicable
    1. Hotlink Postpaid 60:
      1. There is a 12-month contract
  • You will no longer enjoy the RM100 Bill Rebate and FREE additional 10GB for 12 months. Your contract will then be terminated, and Early Termination Fee (ETF) will be waived

  • You will no longer enjoy FREE additional 10GB for 12 months but will continue to enjoy RM100 Bill Rebate. Your contract will then be terminated, and Early Termination Fee (ETF) will be charged

    1. If you enjoying the RM100 Bill Rebate
      1. If you take a device contract on Hotlink Postpaid 60
        - You will still be able to enjoy the RM100 Bill Rebate
      2. If you take a device contract on Maxis Postpaid Plans
        - You will no longer enjoy the RM100 Bill Rebate
    2. If you are enjoying the FREE additional 10GB of high-speed internet for 12 months
      • You will no longer enjoy the FREE additional 10GB of high-speed internet for 12 months
      • The contract will be terminated
      • The Early Termination Fee (ETF) will be waived
  • You may terminate your line anytime. If you have an active contract at the point of termination, you may be charged for Early Termination Fee (ETF).

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