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Frequently Asked Questions

Mobile Internet Pass 35, 45 & 60 with Viu

  • Anyone with an active monthly Unlimited Internet Pass on Hotlink Prepaid Unlimited Plan is entitled for the FREE Viu Premium Access.

    1. Go to Hotlink App, visit "Shop Tab" and click on MaxisTV Banner, this will lead you to https://www.hotlink.com.my/maxistv/. Alternatively, visit https://www.hotlink.com.my/maxistv/ from your browser.
    2. Click on “Viu” logo.
    3. You will see VIU offer page with RM0 pass.
    4. Click “Select” and complete the checkout.
    5. After you have completed the checkout, you will see the list of contents offered.
    6. Click on any content to begin watching.
  • Yes. Your Viu Premium Access will be FREE for 30 days from the day of redemption.

  • No. Your monthly Unlimited Internet Pass needs to be active at the point of redemption.

  • You need to cancel your existing Viu subscription before redeeming the FREE Viu from Hotlink app.

  • Yes, Viu will auto renew for FREE only if you have an active monthly Unlimited Internet Pass at time of renewal.

  • As long as you have an active monthly pass, you can redeem the 30-day FREE Viu Premium Access.

  • No, internet usage will be drawn from any of your active internet passes.

  • Until 31 December 2021.

  • No. If you wish to subscribe, you may do so via the Hotlink App or www.hotlink.com.my/maxistv.

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