Jaringan Prihatin | Claim up to RM300 subsidy on Maxis & Hotlink plus FREE 60GB/mth now!

Jaringan Prihatin | Up to RM300 subsidy + FREE 60GB/mth

Get FREE DELIVERY when you order from Hotlink Online Store, open 24/7. Click here for new devices!

Hotlink Online Store opens 24/7. Get FREE DELIVERY now!

Access all your prepaid needs with the Hotlink Self Serve Portal. Click

Access your needs at our Self Care Portal. Read more

here

Frequently Asked Questions

Hotlink Tourist - General

  • The Hotlink SIM starter pack comes preloaded with RM5 credit and 8GB high-speed Internet, both valid for 15 days. It will also include FREE 60 minute(s) domestic calls & FREE 60 minute(s) IDD calls to China & India.

  • Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.

  • With the Hotlink Tourist SIM , you will not be charged pay-per-use rates.

    To use the Internet, purchase an Internet Pass by dialing *100#.

  • To check on your account balances or to purchase additional Internet you may dial *100#.

  • Hotlink Tourist SIM gives you a 15-day active period upon activation.

  • Your unused credit after the active period will be forfeited & your line will be terminated.

  • All purchased Internet subscriptions will be terminated, unused quota will be forfeited & your line will be terminated after the 15-day period.

  • Once you have exhausted your Internet quota, your browsing speed will be throttled to 64kbps & subjected to our Fair Usage Policy (FUP).

  • Please retain the SIM packaging & card and take it to the respective malls' concierges to receive the mall's tourist card, which will entitle you to special discounts & offers at participating merchants.

    You can find out more details by following the QR code provided on the SIM pack sleeve.

    Alternatively you can visit https://www.hotlink.com.my/en/plan/tourism-sim/

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Find answers from our FAQ or contact Maxis Customer Service via these channels