Self Serve Portal
The one-stop portal your prepaids need
No, you only need to do it once before the first purchase.
To turn on password protection:
You are strongly advised to turn on password protection in Google Play™ as Maxis will not be responsible for any accidental/unwanted purchases that are charged to your Maxis/Hotlink account.
For Postpaid, your purchases will be billed in your next bill cycle. For Prepaid, your purchase will be deducted from your available credit.
The default purchase limit for postpaid is set at RM500, per month. Postpaid principal line customers may request for an increase by contacting our Customer Support for assistance. Increase in purchase limit is subject to Maxis’ discretion.
Yes, you and your principal line holder (if any) will receive an SMS notification once payment is made. You will also receive an email notification from Google, or you can check your purchase history in your Google Wallet.
If you are having this problem, please make the following changes to your settings:
Find answers from our FAQ or contact Maxis Customer Service via these channels