E-Hot Tickets - Social Edition

 

What do I get with RM10 Social Edition Hot Ticket?

  • RM7 airtime (credit)
  • 300MB - For all day use
  • 1GB – valid from 2am - 7am only 
  • 500MB Social access to Facebook, Twitter, & WhatsApp
  • Valid for 5 days (*Validity starts from the day of purchase)

 

What can the airtime be used for?

The RM7 airtime can be used for voice, video calls & SMS to all local networks.

 

What is the charging rate for the the Hot Ticket airtime?

Charging rate is at 12sen/min & 5 sen/SMS to Hotlink & Maxis network, and 36sen/min & 10sen/SMS to other local networks.

 

Can I use the airtime for IDD calls?

No, the airtime is for local networks only. 

 

How do I check my balances?

Airtime: Dial *122# > local balance

Data: Dial *100# > Internet Passes > Internet Passes Status

If I have a balance for both RM30 normal credit topup and RM10 Social Hot Ticket (RM7 airtime), what will happen to my usage?

Hot Ticket credit will be prioritized. Upon full utilization of Hot ticket, deduction of credit/airtime from main account will follow. 

 

Can I purchase another RM10 Social Edition Hot Ticket if I already have an existing active pass?

Yes you may. The data passes of Social Edition Hot Ticket are time-based passes. You may have more than one active time-based pass at any given time.

 

What happens if I still have unutilized airtime after the validity period?

Unutilized airtime will be forfeited (reset to zero) after the expiry date unless a subsequent Hot Ticket is activated.

 

What happens to my unutilized minutes / SMS if I did not make another purchase of the Hot Ticket Social after the validity period?

Failing to top-up with another Hot Ticket after your validity ends will result in forfeiture of all your unutilized airtime balance. (Hot Ticket airtime will be reset to zero)

 

Is there a max cap for the minutes & SMS’ to be carried forward?

Your unused airtime from the previous Hot Ticket Social can be carried forward after another Hot Ticket Social activation is made before the expiry date; where the maximum total airtime upon the new activation is RM100. Airtime exceeding this amount will be forfeited.

 

What is the charging block for the airtime?

The charging block for the airtime is at 60-second block.