Hotlink Rewards - The Smile Campaign

What is this campaign about?

This SMILE campaign is a collaboration between Hotlink/Maxis and McDonald's to reward ALL walk in customers at selected McDonald's outlets with free yummy rewards(s) if they flash a SMILE at the SMILE machine!

How does the SMILE machine work?

The SMILE machine rewards you by using facial recognition and a HD camera to detect your smile, then issues you a reward voucher.

What are the start and end dates for this campaign?

The SMILE campaign will run from 17 June 2019 to 31 July 2019.

Do I need to make a purchase to receive the FREE reward?

Yes. Any purchase at the participating outlet entitles you to a FREE reward (Sundae Chocolate OR Sundae Chocolate and 4pcs Chicken McNuggets®)

Is this campaign open to everyone?

Yes. Regardless of whether you are a Hotlink/Maxis customer, everyone can get rewarded. The only difference is that if you are a Hotlink/Maxis customer you'll get rewarded even more.

OK. I'm a Hotlink/Maxis Customer, what do I get?

As a Hotlink/Maxis customer, you are entitled to a FREE Sundae Chocolate AND 4pcs Chicken McNuggets® (with any purchase).

OK. I'm NOT a Hotlink/Maxis Customer, what do I get?

Anyone who is NOT a Hotlink/Maxis gets a FREE Sundae Chocolate (with any purchase).

How do I receive the FREE reward at participating stores?

You will receive a printed voucher once you complete the journey on the SMILE machine. Just bring your voucher to the counter to redeem your free Sundae Chocolate with any purchase. Do present your voucher before making your purchase.

For Hotlink/Maxis customers, present the voucher AND your Hotlink RED App/MyMaxis App to redeem your free Sundae Chocolate AND 4pcs Chicken McNuggets®. Do present your voucher before making your purchase.

I don't have my Hotlink RED App/MyMaxisApp, but I'm a Hotlink/Maxis Customer, what do I do?

You can download the app via the Google Play Store/Apple App store, then activate it to show the home page.

I'm a Hotlink Postpaid Flex User, am I eligible for the FREE 4pcs Chicken McNuggets?

Yes, you are eligible for the 4pcs Chicken McNuggets®. Just show your Hotlink Flex App instead.

Help, I responded that I'm not a Hotlink/Maxis customer on the SMILE machine, but I am. What should I do?

No worries. Just show the printed voucher with your Hotlink RED App or MyMaxis App to the cashier and they will give you the Sundae Chocolate + 4pcs Chicken McNuggets®.

How many times can I receive this reward?

As long as you provide a printed voucher and make a purchase, you are eligible for the FREE reward. Each voucher is only eligible for one reward redemption.

Can I exchange my FREE Sundae Chocolate or Chicken McNuggets® for something else?

Unfortunately not. Rewards are not exchangable for cash or other items.

How do I win the FREE flights?

It's easy! Just follow the steps here:

  1. Download the picture we sent to your email
  2. Share the picture on either Instagram or Facebook with the hashtags #HotlinkXMcD and #Smile4REWARDS
  3. Please make sure your profile is set to public