International Roaming - Prepaid Roaming Social Pass

 

What is a Social Pass?

The “Social Pass” is a roaming Mobile Internet pass that offers subscribers unlimited internet browsing on Facebook, Twitter and WhatsApp, plus a FREE quota for other sites e.g. 50MB for 1-Day Pass and 200MB for 3-Day Pass.

 

Types of Passes:

1-Day Social Pass – RM10/24 hours with FREE 50MB

3-Day Social Pass – RM20/72 hours with FREE 200MB

 

How do I subscribe to a Social Pass?

You can subscribe to the pass via UMB. Just dial *100#, go to 'International Roaming', choose a 'Country' and select 'Buy Social Pass' ; you will then have an option to buy either a 1-Day or 3-Day Pass.

 

What does the Social Pass offer?

The Social Pass offers unlimited access to Facebook, Twitter, and WhatsApp whilst roaming. The pass also includes a FREE quota of 50/200MB for browsing on other 'Non-Allowed' sites. Upon exhaustion of this 50/200MB, you will experience a reduced internet speed of 64kbps when browsing the 'Non-Allowed' sites. The internet speed for 'Allowed Unlimited Browsing Sites' will NOT be interrupted throughout the pass validity. To restore the internet speed for 'Non-Allowed' sites, you can upgrade your quota by subscribing to Data Top Up at RM5/50MB.

 

In which countries are the Social Pass available?

The pass is available in 46 countries which includes:

Australia, China, Hong Kong, India, Indonesia, Kuwait, Macau, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, UK, Bangladesh, Brazil, Cambodia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Japan, Kazakhstan, Laos, Latvia, Lithuania, Mexico, Myanmar, Norway, Pakistan, Panama, Qatar, Russia, Spain, Sri Lanka, Sweden, Tajikistan, UAE, Ukraine, USA, Uzbekistan.

 

How much does the pass cost and what is the validity?

The Social Pass is RM10/day and RM20/3days. The pass is valid until midnight of the visiting countries' capital city time e.g. If you are in Australia, the pass expires at 12 midnight Canberra time.

 

What are the 'Allowed Unlimited Browsing Sites' for this pass?

facebook.com

twitter.com

WhatsApp messenger

 

Can I use the Social Pass for any other data browsing/usage while roaming?

The Social Pass DOES NOT include any roaming usage outside of:-

facebook.com

twitter.com

WhatsApp messenger

 

If you access any apps or websites apart from those listed above, your usage will draw from your allocated data quota (50MB or 200MB).

 

I’ve exhausted my free quota before the time expiry of the pass; can I still browse the “Allowed Unlimited Browsing Sites” without any data charges?

Yes. You can still browse the “Allowed Unlimited Browsing Sites” without any additional charges even though you have exhausted your free quota before the time expiry of the pass. However, your internet usage speed will be reduced when you are browsing apps or websites that are NOT part of the “Allowed Unlimited Browsing Sites”.

 

Can I unsubscribe from a Social Pass or Data Top Up?

No. The pass will expire automatically at midnight of the visiting country's capital city time.

 

I have subscribed an 'RM38 Data Roaming' Pass, can I still subscribe a 'Social Pass'?

Yes.

 

I had subscribe a 'Social Pass' Pass, can I still subscribe a 'RM38 Data Roaming'?

Yes.

 

I've bought the Social Pass but my data usage is being drawn from the free quota though I'm browsing within the "Allowed Free Sites".

This may be due to other applications running and accessing internet at the same time. To avoid unintended data consumption, kindly turn off other processes or applications (Eg: email sync, calendar sync) or notifications that access internet.

 

How much do I have to pay if my usage exceeds the volume cap of the Social Pass (i.e. 50/200MB)?

If you have exhausted your 50/100MB free quota and still continue browsing on non-free sites, your internet browsing speed will be reduced till the pass expiry but these usages will NOT incur extra charges.

 

Can I use a Singapore Social Pass in other countries?

No, each respective country pass is only valid in the country of purchase e.g. Singapore passes cannot be used in Thailand or other countries.

 

Can I buy more than ONE Social Pass a day?

No, Social Passes are NOT stackable, so you can only subscribe to one pass a day. Should you need to increase your data quota upon exhaustion of the FREE 50MB/200MB, you may subscribe to Data Roam Pass.