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Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – 11.11 Hotlink Online Exclusive Deals Campaign

Version [7 November 2022]  

    1. The Campaign: 11.11 Hotlink Online Exclusive Deals Campaign
    2. You: Person(s) signing up for the following plans under this Campaign:
      (a)   Maxis Device Contract
      ( “Participating Hotlink Plan(s)”).
    3. Campaign Period: Effective from 7 November 2022 until 21 November 2022 (both dates inclusive).
    4. The Campaign and use of the Service(s) is subject to the General Terms & Conditions (“GTC”) at, this Service Specific Terms & Conditions (“SSTC”), Summary Terms and Conditions (“STC”), Maxis Fair Usage Policy (“FUP”) and any other applicable terms and conditions, all available at and
    5. Capitalised terms herein have the same meaning as defined in the GTC.
    6. Any conflict or inconsistency between this SSTC, the GTC and STC, shall be construed in the following order of precedence: (a) SSTC; (b) GTC; and (c) STC.
    7. We reserve the rights without liability, to revise this SSTC, the GTC, Campaign and our pricing at our sole discretion. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept that you are responsible for regularly reviewing information on the plan(s) and Service(s), including changes to the Agreement. Your continued use of the Service(s), and/or plan(s) (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the plan(s) and/or the use of the Services by giving us written notice within twenty (28) days from the Effective Date, failing which you are deemed to have accepted the changes.
    1. You must be a new or existing customer of Hotlink to sign up any of the Hotlink Plan(s) during the Campaign Period who is at least 18 years of age (“Eligible Person(s)”).
    2. You are ineligible for the Campaign if you have any outstanding payments with us.
    3. The Campaign is inapplicable to you if you are a commercial user and/or bulk subscriber.
    4. Notwithstanding the above, your eligibility to participate in the Campaign and the giving out of the Touch ‘n Go eWallet credit (“Rewards”) are subject to our absolute discretion.
    1. You are responsible for payment of all Charges associated with Participating Hotlink Plan(s) both during and after the Campaign Period. Charges exclude applicable taxes.
    1. To participate in this Campaign, an Eligible Person is required to sign up for any Participating Mobile Device as stated in clause 15 under the Participating Hotlink Plan(s) during the Campaign Period via Hotlink Online Store at
    2. By signing up the Participating Hotlink Plan(s), you agree to be bound by the terms and conditions of the Participating Hotlink Plan(s) as follows:
      1. Maxis Device Contract, its SSTC at
    1. Subject to the fulfilment of the terms and conditions of this Campaign and successful registration of the Participating Hotlink Plan(s), you will get to enjoy the following Rewards:
    Rewards   Rewards’ Terms Participating Mobile Device
    RM30 Touch ‘n Go eWallet credit

    (i) Rewards will be given on a “first come first serve” basis to the first 150-Eligible Persons who have successfully signed up and activated any of the Participating Hotlink Plan(s) during  the Campaign Period (“Condition”);

    (ii) Fulfillment of the RM30 Touch ‘n Go eWallet credit is by 30th November 2022 via SMS.

    (i) Samsung A04

    (ii) OPPO A17

    (iii) HONOR X8 5G

    (iv) HONOR X7

    1. You shall NOT during the Campaign Period:
      1. terminate or suspend the registered Hotlink Plan(s);
      2. fail to activate the registered Hotlink Plan(s); and
      3. change or transfer ownership of the registered Hotlink Plan(s) to another person.
    2. If any of the events in Clause 16 above occur, you will no longer be entitled to the Rewards.
    1. The Rewards are not exchangeable for cash.
    2. Only one (1) Reward will be given as follows:
      1. for Maxis Device Contract, per each Mobile Station Integrated Services Digital Network (MSISDN) new subscription and activation.
    3. You are responsible to utilise the Rewards before the expiry date. Any Rewards unutilised/ redeemed are not returnable / refundable.
    4. Maxis is not an agent, subsidiary or affiliate of Touch ‘n Go, and make no representation or warranties as to the quality, merchantability, fitness of the Rewards and shall not be liable for any loss and damages suffered from the use of the Rewards.