Terms & Conditions
Free calls to Hotlink FRIENDZ
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- Customers who activated Hotlink Fast from 8th Dec2016 onwards are entitled for Free calls up to 5 Hotlink Friendz (Maxis/Hotlink numbers only). SMS rates to Hotlink Friendz will be at 1sen/SMS.
- First add/registration of 5 Friendz are Free of charge. Subsequent changes will be charged at RM10/setting.
- This service is only valid when a subscriber’s status is Active, and is subject to a monthly fair usage policy of 1000 minutes per month. Upon exhaustion of maximum allocated minutes, subsequent call rates will be charged at 15sen/30seconds.
- Free calls are only valid for domestic calls only. Standard roaming charges apply when a call is made to Hotlink Friendz while roaming.
- In the event the registered Friendz is no longer with Hotlink/Maxis, standard call/sms rates of Hotlink Fast Plan will be applied.
- Customers who activated Hotlink Fast from 8th Dec2016 onwards are entitled for Free calls up to 5 Hotlink Friendz (Maxis/Hotlink numbers only). SMS rates to Hotlink Friendz will be at 1sen/SMS.
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- All existing Hotlink customers of any plan can migrate to New Hotlink FAST plan, except for, Hotlink Super IDD, Hotlink Kelantan, Hotlink Terengganu, Hotlink Sabah, Hotlink Sarawak Plan, Hotlink Tablet & Broadband Plan.
- You will be charged a fee upon successful migration:
- RM1 for old Fast Plan (activation of Fast Plan prior to 8th Dec 2016)
- RM5 for other Hotlink Plans
- RM1 for old Fast Plan (activation of Fast Plan prior to 8th Dec 2016)
- Your Activ10 settings will be removed upon successful migration to this new plan.
- For non Fast Plans, your account lifecycle will reset to 30 active days with 50 days grace period.
- Upon successful migration to the Hotlink FAST Plan, migration to other Hotlink Plans is not allowed.
- Validity 90/365 is not valid on this plan. All existing subscriptions & purchases (e.g.: Mobile Internet Passes, Hot Tickets, etc.) will be retained after migration until the pass expires