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Your feedback or enquiry on billing, network and service connectivity will be responded to within 48 hours.
We will make 3 staggered attempts to reach our customers.
If we are not able to reach customers for us to validate matters and gather any required information for our onward action, customers will be encouraged to engage our channel below for any further assistance:
Call us at 123 from Maxis Mobile or 1800 821 123 from other local mobile or fixed line.