As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.
SMS with URL link will be blocked effective 2 May 2023.
Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.
Hotlink Consumer: Terms & Conditions Updated. Learn More.
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Let us call you for FREE to complete your purchase.
Just drop us your mobile number
Expect a call from us in 24 hours. If you’re an existing user, you will receive the call from “123” or “Hotlink”.
Our operating hours are 9 AM to 9 PM daily.
Need more help?
Our response team will get back to you within 48 hours.
Stay up-to-date on scheduled network maintenance.
Your feedback or enquiry on billing, network and service connectivity will be responded to within 48 hours.
We will make 3 staggered attempts to reach our customers.
If we are not able to reach customers for us to validate matters and gather any required information for our onward action, customers will be encouraged to engage our channel below for any further assistance:
Call us at 123 from Maxis Mobile or 1800 821 123 from other local mobile or fixed line.