As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Pakej Perpaduan

  • Pakej Perpaduan is a program initiated by the Government of Malaysia to assist Malaysians with a cheaper internet option to help reduce the cost of living for targeted groups.

  • All Malaysian Hotlink Prepaid subscribers who meet the criteria below are eligible to purchase Pakej Perpaduan pass:

    • Youths (12-30 years old)
    • B40 segment
    • The Disabled (OKU)
    • Senior Citizens (60 years above)
    • Malaysian Armed Forces and Police Veterans
  • The Pakej Perpaduan pass is available from 28 February 2023 to 31 December 2023.

  • Eligible Hotlink Prepaid customers will enjoy a pass of RM30 for 30GB with speed cap at 3Mbps with 180 days validity from date of purchase. Purchase now to get 180 days validity for both Hotlink sim and internet!

  • Eligible Hotlink Prepaid subscribers will be able to purchase the Pakej Perpaduan pass from the Hotlink app.


    • Step 1: Download/Open Hotlink app
    • Step 2: Go to internet tab > Others > Select Pakej Perpaduan
    • Step 3: Click “Buy Now” and complete your purchase
  • The quota of this pass is meant for all internet usages.

  • If you have an active hourly/ daily/ weekly internet pass and the Pakej Perpaduan pass, quota from the internet pass with earliest expiry will be utilized first.

    However, if you have an Unlimited Internet 30-day pass, the Pakej Perpaduan pass will be utilized first.

    Unless you have a higher speed pass, the pass with faster speed will be utilized first. Eg. you have an existing Unlimited Internet and Calls (6Mbps) 30-day pass. You purchase the Pakej Perpaduan pass. All internet browsing will now be at 6Mbps instead of 3Mbps.

  • The pass will expire. You can purchase another Pakej Perpaduan pass or any other internet passes that are available to continue surfing.

  • Yes. You may purchase multiple Pakej Perpaduan passes.

Need to get in touch with us?

Contact Hotlink Customer Service