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Frequently Asked Questions

Hotlink Postpaid Mobile Devices Online Campaign FAQ

  • The first 500 Eligible Participants who successfully purchase or sign-up mobile device pursuant to Maxis Device Contract at https://www.hotlink.com.my/en/terms-conditions/hotlink/products/postpaid/maxis-device-contract/  during the Campaign Period will be entitled to RM30 TNG e-wallet credit on a first-come, first-served basis. 

  • The campaign will start from 18th November until 30th November 2021 (both dates inclusive).

  • The Campaign is available via Hotlink Online Store at https://store.hotlink.com.my/ and valid for all new and existing Hotlink postpaid 60 customers (“Eligible Participants”) who:

    1. port-in to Hotlink and purchase at least one (1) mobile device;
    2. upgrade to Hotlink postpaid 60 plan from any Hotlink prepaid plan and purchase at least one (1) mobile device;
    3. upgrade to Hotlink postpaid 60 plan from Hotlink 30/40 plan and purchase at least one (1) mobile device; or
    4. sign up another Maxis Device Contract as a new Hotlink postpaid account.
  • No, this offer is only available exclusively on Hotlink Online Store at https://store.hotlink.com.my/

  • You will receive the RM30 TNG e-wallet credit code via SMS by 15th December 2021 once we confirmed the delivery and activation of the mobile device. 

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels