Frequently Asked Questions
Insentif Rebat RAHMAH Merdeka 2026
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In celebration of Hari Kebangsaan and Hari Malaysia, eligible Maxis and Hotlink Postpaid customers can redeem 10GB FREE data under the Government’s Insentif Rebat RAHMAH HKHM 2026 initiative.
The 10GB, 5GB for Hari Kebangsaan and 5GB for Hari Malaysia is provided together in one redemption and activated immediately.
Hotlink Prepaid offer details will be announced separately.
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Brand Eligible plans Maxis Postpaid - Maxis Postpaid 68, 69, 79, 89, 98, 99, 108, 109, 128, 139, 158, 169, 188 and 199
- Maxis Postpaid Tablet plans
Maxis Postpaid Share Maxis Postpaid Share 39 and 48 Maxis Family Plan Maxis Family Plan 299, 399 and 499 Maxis Family Member Plan Included and additional Family Member lines Fixed Wired Broadband Plan Home WiFi, Go WiFi or Pocket WiFi plans Hotlink Postpaid Hotlink Postpaid 30, 45, 50, 60, 65, 70 and 75 New registrations, successful port-ins and Business Individual customers on the eligible plans can also redeem the offer.
The offer is not available to:
- corporate or business plans;
- barred, suspended or inactive lines.
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Yes. Each eligible principal, Share, supplementary and Family Member line can redeem the free 10GB data once.
Each line must redeem separately.
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Via *100# Via Maxis/Hotlink app 1. Dial *100# 1. Open the Maxis or Hotlink app 2. Select Internet & Settings 2. Select the eligible line 3. Select Time Based Pass 3. Select Buy Passes 4. Select 10GB Goodwill 4. Select 10GB Goodwill Rahmah 5. Select Proceed 5. Select Proceed Now 6. Select Redeem Now! You will receive an SMS when the pass is activated.
If you manage multiple lines in the app, ensure that you select the correct line before redeeming.
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From 12:00am on 27 August 2026 until 11:59pm on 16 September 2026, Malaysian time.
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The free 10GB data is valid for 30 days from activation.
Any unused data will be forfeited upon expiry.
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The data can be used within Malaysia, on 4G and 5G networks; and cannot be used while roaming.
The free 10GB data will be used before your rate-plan data and other active data passes.
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Your subsequent usage will use the data available under your rate plan or other active data passes.
The pass is free, does not renew and will not incur any charges.
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No. Each eligible line can redeem once.
After redemption, the offer will be greyed out on the redemption page.
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No. The line must be reactivated before the redemption period ends.
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Yes. The line must be successfully activated on an eligible plan within the redemption period.
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The pass will be removed and any unused data will be forfeited.
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The pass will be removed and any unused data will be forfeited.
Once the ownership transfer is completed, the new owner can redeem again if the line is eligible, active and within the redemption period.
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The pass will be removed and any unused data will be forfeited.
After the switch is completed, the line can redeem again if it is eligible, active and within the redemption period.
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Yes. You will receive:
- an activation SMS;
- a reminder before the pass expires; and
- an expiry SMS.
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This may be because:
- your line or plan is not eligible;
- your line is barred, suspended or inactive;
- you have already redeemed;
- your activation or port-in is not complete; or
- the redemption period has ended.
If you have already redeemed, the offer will appear greyed out.
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Check the pass status in the Maxis or Hotlink app. If the 10GB Goodwill Rahmah pass is not displayed, contact Maxis or Hotlink Customer Service for assistance.
