Frequently Asked Questions

Hotlink Online Exclusive Year End Blind Box Giveaway

  • From 18 November 2025 to 14 January 2026, eligible customers can redeem a limited-edition Blind Box Mini Plushie Keychain by purchasing qualifying devices at Hotlink Online Store. Stocks are limited—act fast!

  • You qualify if you:

    • Purchase a device with any device contract at the Hotlink Online Store.
    • Complete your transaction between 18 November 2025 to 14 January 2026.


    Note: 

    • For Hotlink Online Store transactions: only the Blind Box is redeemable.
    • Delivery orders: Your Blind Box will arrive with your device.
    • Self-collection: Redeem ONLY at the store where you picked up your device.
  • Blind Boxes are mystery collectibles—each one contains a random Mini Plushie Keychain! We can’t swap the designs, but every box is a unique surprise!

  • Yes! Each eligible transaction earns 1 Blind Box. You can redeem multiple times with separate purchases.

  • No extensions or cash alternatives are offered, so don’t wait!

  • Nope! The Blind Box is 100% FREE for eligible customers. No extra charges—just pure celebration!

  • All redemptions are final.

Need to get in touch with us?

Contact Hotlink Customer Service