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Frequently Asked Questions

Pakej Peranti Keluarga Malaysia

  • The Pakej Peranti Keluarga Malaysia program is an initiative by the Government of Malaysia to assist Malaysian’s upgrade or own 4G and VoLTE supported mobile devices for FREE.

  • Every Malaysian citizen, 18 years and above, who meets our credit policy for Hotlink Postpaid sign up are eligible to enjoy Pakej Peranti Keluarga Malaysia. The eligible customer with Hotlink Postpaid 60 plan may subscribe to this package and it is limited to two (2) mobile device contracts per NRIC.

  • The Pakej Peranti Keluarga Malaysia is available from 15 October 2021 to 15 April 2022.

  • If you are an existing or new Hotlink Postpaid subscriber, you will be eligible to enjoy:

    1. A RM0 device when you may sign-up for a Hotlink Postpaid 60 plan with a 24-month device contract. (Note: The device models are subjected to selected devices offered with the Hotlink Postpaid 60 plan.)
    2. The Hotlink Postpaid 60 plan comes with 30GB internet quota for all usage. You will also enjoy Unlimited calls and SMS, Worry-free Internet usage with NO pay-per-use charges & Unlimited Internet on your favourite apps. Click for more info on Hotlink Postpaid 60 Plan. 
    3. Redemption of a FREE 1GB Productivity Internet pass DAILY.
  • Each eligible MyKad is allowed to take up to two (2) Hotlink Postpaid lines. You have a choice to either:

    1. Sign-up to a stand-a-lone plan
    2. Upgrade to a Hotlink Postpaid 60 plan with a 24-month device contract
    3. Convert your Hotlink Prepaid plan to a Hotlink Postpaid 60 plan with a 24-month device contract.
  • For the list of available devices, click HERE.

  • You can read more about it from MCMC’s website.

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Find answers from our FAQ or contact Maxis Customer Service via these channels