Alert: System Upgrade Notice (16-18 June 2025).

Alert: System Upgrade Notice (16-18 June 2025).

Learn more.

Alert: Discontinuation of Cheque Payments for Consumer. Learn More.

Alert: Discontinuation of Cheque Payments. Learn More.

Frequently Asked Questions

Hotlink Postpaid Online Exclusive Deals

  • Maxis will reward Touch’nGo eWallet credit worth RM35 for customer’s who sign up and successfully activated new line on Hotlink Postpaid 45 , 60 or 70 Plan under this Campaign; on a first-come, first-served basis from 20 May 2025 until 30 June 2025 (both dates inclusive).

  • The campaign will be held from 20 May 2025 until 30 June 2025 (both dates inclusive).

  • This campaign is open to all new & existing customers who purchase the following plan under this Campaign at Hotlink Online Store:

    1. Hotlink Postpaid 45, 60 or 70 (Referred to as “Participating Hotlink Plan”).
  • No, this reward is available exclusively ONLINE at Hotlink Online Store.

  • You will receive the Touch’nGo eWallet credit in your Touch’nGo eWallet account by 14th July 2025. You may check the notification at your eWallet profile, tap at "Inbox" followed by "Activities".

    In the event Maxis’ attempt to fulfil the reward on 14th July 2025  is unsuccessful, Maxis will send a SMS to notify the newly registered mobile number and re-attempt crediting the reward twice on a weekly basis (i.e., by 21st July 2025  and 28th July 2025 respectively).

    Prior to this, please download the Touch’nGo app and register an account with your newly registered mobile number to receive the free credit.

    For Touch’nGo eWallet credit enquiries, you may contact Touch’nGo eWallet at the following channels:
    Email:   cfmssupport@tngdigital.com.my
    Phone: +603 5022 3888 (Mon-Sun 7.00am – 10.00pm)

    or

    Submit a request to the Touch’nGo eWallet Help Centre here.

  • There’s no expiry date for the eWallet credit to be used.

Need to get in touch with us?

Contact Hotlink Customer Service