Frequently Asked Questions
Hotlink Postpaid Online Exclusive Deals
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Hotlink will rewards Touch’nGo eWallet credits for NEW lines on Hotlink Postpaid Plans from 26 Aug to 23 Sep 2024
- RM45 for Hotlink Postpaid 45 Plan
- RM60 for Hotlink Postpaid 60 Plan
- RM70 for Hotlink Postpaid 70 Plan
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The Hotlink Online Store exclusive campaign runs from 26 August 2024 to 23 September 2024, inclusive of both dates.
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This campaign is open to all new and existing customers who sign up new line on the following plans on the Hotlink Online Store:
- Hotlink Postpaid 45
- Hotlink Postpaid 60
- Hotlink Postpaid 70
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No, this reward is available exclusively ONLINE at Hotlink Online Store.
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Reward Credit Details:
- Credit Delivery: You will receive the Touch’nGo eWallet credit by 30th September 2024. Check your eWallet by going to "Inbox" and then "Activities."
- If Unsuccessful: If we can’t process your reward by 30th September, we’ll notify you via SMS and retry crediting your account on 7th October and 11th October.
- Action Needed: Download the Touch’nGo app and register with your new mobile number to receive the credit.
For Enquiries:
- Email: cfmssupport@tngdigital.com.my
- Phone: +603 5022 3888 (Mon-Sun 7:00am – 10:00pm)
- Help Centre: Submit a request here.
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The Touch’nGo eWallet credit does not have an expiry date and can be used at any time.
Need to get in touch with us?
Contact Hotlink Customer Service