Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

Read More

Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Hotlink Postpaid Online Exclusive Deals

  • Hotlink will rewards Touch’nGo eWallet credits for NEW lines on Hotlink Postpaid Plans from 26 Aug to 23 Sep 2024

    • RM45 for Hotlink Postpaid 45 Plan
    • RM60 for Hotlink Postpaid 60 Plan
    • RM70 for Hotlink Postpaid 70 Plan
  • The Hotlink Online Store exclusive campaign runs from 26 August 2024 to 23 September 2024, inclusive of both dates.

  • This campaign is open to all new and existing customers who sign up new line on the following plans on the Hotlink Online Store:

    • Hotlink Postpaid 45
    • Hotlink Postpaid 60
    • Hotlink Postpaid 70
  • No, this reward is available exclusively ONLINE at Hotlink Online Store.

  • ​Reward Credit Details:

    • Credit Delivery: You will receive the Touch’nGo eWallet credit by 30th September 2024. Check your eWallet by going to "Inbox" and then "Activities."
    • If Unsuccessful: If we can’t process your reward by 30th September, we’ll notify you via SMS and retry crediting your account on 7th October and 11th October.
    • Action Needed: Download the Touch’nGo app and register with your new mobile number to receive the credit.

    For Enquiries:

    • Email: cfmssupport@tngdigital.com.my
    • Phone: +603 5022 3888 (Mon-Sun 7:00am – 10:00pm)
    • Help Centre: Submit a request here.
  • The Touch’nGo eWallet credit does not have an expiry date and can be used at any time.

Need to get in touch with us?

Contact Hotlink Customer Service