Frequently Asked Questions

East Malaysia Promo

General

  • Hotlink Prepaid East Malaysia (EM) offers are exclusively for Sabah and Sarawak users on Hotlink Prepaid 1.0 plan. Below are the 2 offers:

    1. RM10 internet discount on the internet pass below:
    Internet Pass Internet Quota Validity Channel Method RRP (RM) Discounted Price (RM)
    Unlimited data with uncapped speed (Usable in Malaysia, Singapore, Indonesia and Thailand) + sooka 400GB (subject to FUP) 30 days Hotlink App Apply RM10 discount voucher 55 45
    Hotlink dealers Upfront discount 55 45
    1. Free food & beverage vouchers for successful purchase of the internet pass above
  • This offer is ongoing and will end on 31 August 2026

Internet Discount Voucher

  • Users who fulfil the following criteria are entitled for the discount voucher:

    1. Must login to the Hotlink app
    2. Registration was done by Hotlink/Maxis dealer and user located in the following states:
      1. Sabah
      2. Sarawak
      3. Labuan

    Note: The voucher will be automatically fulfilled to the Hotlink app

  • The internet discount voucher can only be used for purchases via Hotlink app only.

    In Hotlink app, go to ‘My Rewards’ tab, click on ‘Internet’ to claim and use your voucher OR you may also click ‘Select Voucher’ in the eligible internet pass to view the voucher.

  • You may claim and use it as many times as you want. Each claim entitles you for a one-time use.

Food and beverage voucher

  • Users who fulfil the following criteria will automatically receive the voucher in Hotlink app:

    1. Must login to the Hotlink app
    2. Perform the transactions below:
      1. purchase of the internet pass through any of the channels stated in this table
    Internet Pass Internet Quota Validity Channel Method RRP (RM) Discounted Price (RM)
    Unlimited data with uncapped speed (Usable in Malaysia, Singapore, Indonesia and Thailand) + sooka 400GB (subject to FUP) 30 days Hotlink App Apply RM10 discount voucher 55 45
    Hotlink dealers Upfront discount 55 45
      1. if you purchase via Hotlink app, you must apply the RM10 internet discount voucher
  • You will need to login to Hotlink app immediately after activating SIM and purchasing the internet pass. Upon successful login, your vouchers will appear in My Rewards.

  • Do ensure you apply the RM10 internet discount voucher when purchasing the eligible internet pass. Once applied and pass is successfully purchased, your voucher fulfilment will be fulfilled accordingly.

  • Yes, you can still enjoy both Hotlink Youth Club and East Malaysia promo. However, you can only use one (1) voucher at a time.

    To get the free F&B voucher, you must apply the RM10 East Malaysia discount voucher.

Need to get in touch with us?

Contact Hotlink Customer Service