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Frequently Asked Questions

Music Unlimited - Spotify Premium

  • Spotify Premium is a digital music service that gives you access to millions of songs to find the right music for every moment - on your phone, your computer, your tablet and more. It is ad-free, and allows for offline listening at high definition sound quality.

    Hotlink Spotify (http://spotify.maxis.com.my) service is no longer available for new subscription effective 1 Oct 2019.

    If you are interested to subscribe to Spotify premium and charge to your Hotlink credit, you may proceed via https://www.spotify.com/my-en/ or Spotify app (only for Andriod devices).

     

  • Go to spotify.com and log in or sign up for a Spotify account.

    1. Select 'Get Premium'.
    2. Select 'Pay by mobile'.
    3. Select Maxis as your payment partner, enter your details and continue with the payment.
    4. You will receive an SMS confirmation on your successful subscription.
  • Yes, Spotify is accessible via other Internet and Wi-Fi connections.

  • Yes, streaming Spotify app will consume your Internet quota. Alternatively, you can also stream Spotify app over a Wi-Fi connection.

  • Yes, you can access your Spotify Premium account on other supported devices. However, only one device is able to stream music on that account at any one time.

  • Spotify is a third party service that Hotlinkis bringing to our customers and the full charge for Spotify is taken on the very first day of subscription. That is why we are not able to pro-rate this service.

  • To change your Spotify Premium access to Spotify Free Version, you have to end your Spotify Premium subscription at https://www.spotify.com/my-en/ or Spotify app.

  • Upon reaching the renewal date, your Spotify account will be downgraded to the 'Spotify Free' version. Your playlists will be maintained but you will not be able to play songs on-demand. Your offline songs will also be deleted and you will have to listen to advertisements in between songs.

Cease Renewal of Hotlink Spotify Subscription

  • Spotify is streamlining their subscription options, hence all subscriptions via 3rd party (in this instance Hotlink) will be ending and will not be renewed anymore. Instead, all Spotify subscribers are recommended to subscribe to Spotify at spotify.com and charge to their Hotlink credit with a seamless experience.

  • Not to worry, you will still be able to access to your current playlists when you re-subscribe to Spotify at spotify.com by using the same login credentials.

  • Go to spotify.com and log in or sign up for a Spotify account.

    1. Select 'Get Premium'.
    2. Select 'Pay by mobile'.
    3. Select Maxis as your payment partner, enter your details and continue with the payment.
    4. You will receive an SMS confirmation on your successful subscription.

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