As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

A.I. Network - About A.I. Network

  • The Maxis A.I. Network is an Advanced and Intelligent network that leverages the latest smart networking technologies to continually optimise our network for your Internet needs.

    As Malaysia’s Internet demand increases and the nation prepares for 5G, we have modernised our network through artificial intelligence and automation to prepare for tomorrow’s requirements while ensuring an optimal Internet experience for our customers today.

  • All Maxis and Hotlink subscribers can enjoy the network experience provided by Maxis' advanced and intelligent network.

Get to know our network better.

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Contact Hotlink Customer Service

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