Frequently Asked Questions
FAQs: Your Upcoming Hotlink Postpaid 60 with Home Internet Plan Change
We're updating your current plan to ensure you continue enjoying uninterrupted service on a newer plan. This FAQ explains what's changing, what stays the same, and what to expect after your plan has been updated.
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We are retiring your current plan as it is no longer available for subscription.
To ensure you continue enjoying uninterrupted service, we will automatically update your plan to a newer plan.
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Current Plan New Plan Hotlink Postpaid 60 with Home Internet Hotlink Postpaid 50 -
Yes. Your monthly fee will be reduced from RM60 to RM50 per month after the plan change.
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No. Your plan will be automatically updated starting 09 Nov 2026.
No action is required from you.
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No. Your mobile number and account will remain unchanged.
You can continue using your service as usual after the plan change.
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No. Your existing contract status remains unchanged.
If you are currently under contract, your contract period will continue as normal.
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You'll receive an SMS confirmation once your plan change has been completed successfully.
You can also view your updated plan details in the Maxis app.
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Yes. You may switch to another eligible mobile plan through:
- Maxis app
- Maxis Centre
- Customer Service (123)
Please note that changing to a different plan may affect any promotion associated with your current service.
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You can view your updated plan and account information in the Maxis app after the plan change has been completed.
