Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Hotlink OKU RM10 Rebate

    • Registered Malaysian citizen with a valid Identification Card (NRIC)
    • Registered & verified OKU card issued by JKM
    • Age 18 years old and above
    • Open to both new and existing customers
    • One (1) NRIC is eligible for one (1) rebate
    • Applicable to selected Hotlink Postpaid Mobile plans
  • The rebate is applicable to all new and existing Hotlink Postpaid customers signing up a new line, port-in or change of rate plan to:

    • Hotlink Postpaid ​​30, 45 and 60
    • Hotlink Postpaid and Fibre 99
    • Hotlink Postpaid 60 with Home Internet
    • Hotlink Postpaid 70
  • The RM10 rebate shall be credited into your monthly bill, deducting your monthly plan commitment fee.

  • If you are already on a Hotlink Postpaid Mobile plan, you just need to request for the rebate by presenting your original identification card and OKU card issued by JKM at any Maxis Centres.

  • No, for one (1) NRIC; each individual can only enjoy rebate for 1 line

  • You may walk-in to any Maxis Stores, presenting your original identification card and OKU card to register for this rebate.

  • Yes.

  • Yes.

  • No, this rebate is not transferable.  It needs to register under an individual with registered OKU card issued by JKM.

  • You may return at a later day to apply for the rebate once the OKU card is obtained.  The RM10 monthly rebates will be reflected on the bill after the required documents are verified

  • You can elect a third party representative to sign-up on your behalf at Maxis Stores. The representative will need to bring along your original NRIC and OKU card with official authorization document(s) as proof that he/she can represent you to sign-up on your behalf.

  • Changes from Hotlink Postpaid to Maxis Postpaid plan is allowed, as long as your current Hotlink postpaid plan is not under contract.

    If you have an existing contract on your current Hotlink Postpaid plan, we can extend the rebate now and you may wait for your contract to end, then change your plan. This rebate will be carried forward to Maxis Postpaid 79.

  • This rebate will be offered to you as long as you remain on any of the eligible rate plans.

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Contact Hotlink Customer Service