Frequently Asked Questions
Hotlink Prepaid Unlimited - Unlimited Internet Passes
All active subscribers on Hotlink Prepaid Unlimited plan can purchase any of the Unlimited Internet Passes.
Validity Data Price Hotspot* High Speed Data from 2am-2pm daily Local Voice 30 days Unlimited
RM60 Unlimited Yes Unlimited Unlimited
RM50 Unlimited Yes Unlimited Unlimited
RM40 Unlimited Yes Unlimited Unlimited
RM35 NA NA NA 7 days Unlimited
NA Unlimited 24 hours Unlimited
*Limited time offer
Download Hotlink app from Google Play/App Store to purchase and manage all internet passes. Alternatively, you may dial *100#.
There is no quota limit to the Unlimited Internet Passes, you will enjoy high speed internet and upon reaching the limit for Fair Usage Policy, you will surf on reduced speeds.
We offer unlimited internet with Fair Usage Policy (FUP). Upon reaching the FUP limits, users will be informed that they will be surfing on a reduced speed until the pass expires.
The FUP limit varies for each internet pass; 5GB for daily pass, 15GB for weekly pass and 50GB for monthly passes for high speed internet and there’s no quota limit for surfing on reduced speed.
The reduced speed is capped at 512kbps which allows fairly good user experience for video streaming on standard definition, social media apps, internet browsing, etc.
The Unlimited Internet Pass with faster speed will take precedence.
E.g. you have an existing Unlimited Internet and Calls (3Mbps) 30-day pass. You purchase another Unlimited Internet and Calls (6Mbps) 30-day pass. All internet browsing will now be at 6Mbps instead of 3Mbps.
Ookla speed test will show the actual speed of Maxis’s network at your area without speed cap of your purchased Unlimited Internet Pass of 3Mbps, 6Mbps or 18Mbps.
In order to unlock and enjoy the uncapped speed, you may purchase our Add-on Internet Passes.
Need to get in touch with us?
Contact Hotlink Customer Service