Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Hotlink Prepaid Unlimited - Unlimited Internet Passes

  • All active subscribers on Hotlink Prepaid Unlimited plan can purchase any of the Unlimited Internet Passes.

  • Validity Data Price Hotspot* High Speed Data from 2am-2pm daily Local Voice
    30 days Unlimited
    RM60 Unlimited Yes Unlimited
    (12Mbps) (4G/5G)


    Unlimited NA Unlimited
    RM50 Unlimited Yes Unlimited
    RM40 Unlimited Yes Unlimited
    RM35 NA NA NA
    7 days Unlimited


    NA Unlimited
    24 hours Unlimited


    NA Unlimited

    *Limited time offer

  • You will be able to enjoy 5G with this rateplan if you meet all the following requirements:

    • Using a 5G capable device. For a list of 5G capable devices please check here;
    • Your SIM is a 4G LTE SIM. To check, just dial *100*6*1*4# from your phone;
    • Enabled 5G settings on your device; and
    •  Within 5G coverage
  • Download Hotlink app from Google Play/App Store to purchase and manage all internet passes. Alternatively, you may dial *100#.

  • There is no quota limit to the Unlimited Internet Passes, you will enjoy high speed internet and upon reaching the limit for Fair Usage Policy, you will surf on reduced speeds.

  • We offer unlimited internet with Fair Usage Policy (FUP). Upon reaching the FUP limits, users will be informed that they will be surfing on a reduced speed until the pass expires.

    The FUP limit varies for each internet pass; 5GB for daily pass, 15GB for weekly pass and 50GB for monthly passes for high speed internet and there’s no quota limit for surfing on reduced speed.

    The reduced speed is capped at 512kbps which allows fairly good user experience for video streaming on standard definition, social media apps, internet browsing, etc.

  • The Unlimited Internet Pass with faster speed will take precedence.
    E.g. you have an existing Unlimited Internet and Calls (3Mbps) 30-day pass. You purchase another Unlimited Internet and Calls (6Mbps) 30-day pass. All internet browsing will now be at 6Mbps instead of 3Mbps.

  • No.

  • Ookla speed test will show the actual speed of Maxis’s network at your area without speed cap of your purchased Unlimited Internet Pass of 3Mbps, 6Mbps or 18Mbps.

    In order to unlock and enjoy the uncapped speed, you may purchase our Add-on Internet Passes.

Need more information on our Hotlink plans?

Need to get in touch with us?

Contact Hotlink Customer Service