Alert: Discontinuation of Cheque Payments for Consumer. Learn More.

Alert: Discontinuation of Cheque Payments. Learn More.

Frequently Asked Questions

Benefits

FREE 10GB Video Internet

  • Weekly 2.5GB: Refreshed every 7 days from activation.
    Tethering: Allowed at 5Mbps (excludes FREE Social Chat).

  • Unused data expires weekly (no rollover).

2x FREE Video Internet Promotion

  • Purchase eligible passes (e.g. 8GB/30 Days for RM35) → Redeem 2x Video Passes via the Hotlink RED App.

    Example: Purchase 8GB/30 Days (RM35) → Redeem 16GB Video Pass for YouTube/Tonton.

  • Yes, once per eligible pass purchase.

  • No. Valid only for selected mobile internet passes.

FREE Social Chat

  • Unlimited access to messaging apps (e.g. WhatsApp) at 64kbps during your Active Period.

    Monthly FUP: 500MB. Exceeding this disconnects service until next top-up.

    Restrictions: No tethering / P2P / VoIP.

  • Top up directly (e.g. ePIN, online banking). Credit transfers (e.g. Share-A-Top Up) won’t work.

Hotlink Friendz

  • With Hotlink Friendz, add 5 of your preferred Maxis/Hotlink contacts to enjoy:

    • FREE calls – 1,000 minutes per month (RM0.30/min thereafter)
    • 1 sen per SMS – compared to RM0.15 for non-Friendz
  • First 5: Free.
    Subsequent changes: RM10/contact.

IDD

  • Top up RM10+/week (Monday 00:00 – Sunday 23:59) to receive:

    • 60 mins to Indonesia.
    • 30 mins to Bangladesh.


    Validity: 3 days.

  • Prepaid bundles for calls to 10 countries (e.g. Indonesia, India):

    Price IDD Credit (RM) Data Validity Activation Code
    RM10 10 2GB 7 Days *100*2*1*3#
    RM6 6 3GB 3 Days
    *100*2*1*3#

    Key Notes
    Promotions: FREE IDD minutes and 2x Video Passes are limited-time offers.
    Compliance: Use of Video Passes/4G dongles restricted to your registered address.

Need more information on our Hotlink plans?

Need to get in touch with us?

Contact Hotlink Customer Service