Frequently Asked Questions
General
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A prepaid plan designed for video streaming enthusiasts, offering:
- FREE 10GB monthly video quota (YouTube, Tonton, Astro GO, iflix, Viu)
- FREE Social Chat (WhatsApp, Facebook Messenger) at 64kbps
- IDD Hot Tickets (Discounted international calls to 10 countries)
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Active Period: Duration depends on top-up amount (e.g. RM10 = 5 days)
Credit Grace Period: 50 days (can receive calls and SMS only)
Termination: Permanent deactivation after 50 days of inactivity
Internet & Passes
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Pass Name Quota Price Validity 2GB / 1 Day 2GB RM3 1 Day 8GB / 30 Days 8GB RM35 30 Days 10GB + Calls / 30 Days 10GB RM45 30 Days -
You will retain access to Social Chat (WhatsApp and Facebook Messenger) at 64kbps after monthly data quota. No extra charges will be incurred.
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Yes. Passes are stackable, and quotas are cumulative.
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Domestic Rates:
Calls: RM0.30/60 seconds.
SMS: RM0.15.
MMS: RM0.25 (Maxis/Hotlink) / RM0.50 (other networks).
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Dial *100# or use the Hotlink App.
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No, but you can change to the latest Hotlink Prepaid Plan or Pantas Plan via the Hotlink App (myHotlink > (your rate plan name) > Change Plan).
Note:
- Unused data, passes, or free minutes will be forfeited.
- Your Account lifecycle Active Period will be replaced with 30 active days at the point of migration.
Need more information on our Hotlink plans?
Need to get in touch with us?
Contact Hotlink Customer Service