Missed Called Services - Subscription

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• What is Call Me Alert?

  It is a bundle call service which includes:

  NotifyMe SMS: Caller (A party) will be notify when recipient (B party) that he/she called earlier is now available to be called
  

  TextBack: Allow subscribers to send personalized reply via SMS to caller should subscribers fail to pick up their call/reject the incoming call.

• Who is eligible to use the Call Me Alert?

  Not applicable for BAU/Yan USP, MVNO, Broadband & e-Reload.

• What is the subscription fee?

  The fee is only RM1 (valid for 3 months, Auto-Renewal). Note: New subscribers will get 30 days free trial.

• Why am I being charged RM0.35 instead of RM1 subscription fee?

  This happens if we failed to charge the full amount of RM1 for 3 months subscription. Therefore, we will only charge RM0.35 for 1 month subscription instead. On the next renewal, the normal RM1 for 3 months subscription will apply.

• How do I subscribe to the service?

  You can subscribe via:

  UMB: Dial *100# > My Account & Others > Xtra Services> Call Me Alert> Subscribe

  SMS: Send YES to 22000

• I have unsubscribed to the service before the free trial ends, do I still enjoy NotifyMe SMS & TextBack? Also will I get free trial when I re-subscribe to the service?

  No,NotifyMe SMS & TextBack will not be sent to subscriber once the service has been unsubscribed.

  Free trial only applicable for 1st time user only.

• I have successfully subscribed to 3 months subscription (at RM1), but send “STOPCMA” to 22000 on the 2nd month, will I still be enjoying the service?

  No, your Call Me Alert subscription will be terminated immediately.