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Frequently Asked Questions

Missed Called Services - Subscription

  • It is a bundle call service which includes:

    NotifyMe SMS: Caller (A party) will be notify when recipient (B party) that he/she called earlier is now available to be called

    TextBack: Allow subscribers to send personalized reply via SMS to caller should subscribers fail to pick up their call/reject the incoming call.

  • Not applicable for BAU/Yan USP, MVNO, Broadband & e-Reload.

  • The fee is only RM1 (valid for 3 months, Auto-Renewal). Note: New subscribers will get 30 days free trial.

  • This happens if we failed to charge the full amount of RM1 for 3 months subscription. Therefore, we will only charge RM0.35 for 1 month subscription instead. On the next renewal, the normal RM1 for 3 months subscription will apply.

  • You can subscribe via:

    UMB: Dial *100# > My Account & Others > Xtra Services> Call Me Alert> Subscribe

    SMS: Send YES to 22000

  • No,NotifyMe SMS & TextBack will not be sent to subscriber once the service has been unsubscribed.

    Free trial only applicable for 1st time user only.

  • No, your Call Me Alert subscription will be terminated immediately.

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