Get FREE DELIVERY when you order from Hotlink Online Store, open 24/7. Click here for new devices!

Hotlink Online Store opens 24/7. Get FREE DELIVERY now!

Access all your prepaid needs with the Hotlink Self Serve Portal. Click

Access your needs at our Self Care Portal. Read more

here

Frequently Asked Questions

Missed Called Services - TextBack

  • TextBack SMS will automatically be sent to your caller when you are unable to answer the call due to:

    FAILED CALL REASON AUTOMATED SMS
    No network RM0. TextBack (from +601xxxxxxxx): My phone is either switched offor I’m out of network coverage at my current location. Please call me back later. Thank you.
    Engaged RM0. TextBack (from +601xxxxxxxx): Hi, I am on the line now. Please call me back later. Thank you.
    Unanswered RM0. TextBack (from +601xxxxxxxx): Hi, I can't attend to your call now. Please call me back later. Thank you.
  • No.

  • Dial *100# > My Account & Others > Xtra Services> Call Me Alert

Got questions about our services?

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels