Hotlink App - General Information

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• What is the Hotlink app?

  The Hotlink app lets you manage your Hotlink account and services anytime. You can:

  • Check your balance
  • Manage internet and roaming services
  • View personalised offers and rewards
  • Explore Lifestyle Services
  • Update account settings and perform account-related transactions

  
  Eligible Prepaid users can also access Top Up, SOS Top Up and other credit services, while Postpaid users can manage their bills and payments.  

• Who can use the Hotlink app?

  All active Hotlink Prepaid and Postpaid subscribers can use the app.

• What are the minimum phone requirements for the Hotlink app?

  The app requires Android version 5.20 or above, or iOS version 10 or above. It is not supported by WiFi-only tablets (devices without SIM capability).

• Does using the Hotlink app consume my data?

  No, usage of the Hotlink app is 100% data FREE when in Malaysia! You won't incur any charges or data deductions when browsing or using any of the Hotlink app's features. Data charges only apply when you're roaming.