Frequently Asked Questions
The Hotlink app - General
Usage of the Hotlink app is 100% data FREE! You incur no charges or deduction of data when you browse or use any of the features on the Hotlink app.
You can check your balance, purchased internet passes, manage your Hotlink account, enjoy the best daily HotlinkMU deals, earn points and redeem daily rewards!
HotlinkMU are personalized deals that are tailored to your needs, created every day just for you with the best value for money.
You earn points by simply logging in to the Hotlink app every day! Yes, it's that simple. You will earn additional points with each task you complete in the Hotlink app. Points earned can be used to redeem over 100+ rewards made specially for you every day, under the rewards tab.
Yes, you can still access & use the Hotlink app even if you are out of credit. Just request SOS Kredit via the app to get additional credit in advance & pay later.
Need to get in touch with us?
Contact Hotlink Customer Service