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Frequently Asked Questions

The Hotlink app - Login

  • If you are login via our data network , the app will automatically login according to your phone number.

  • As long as your phone line is active, you can login into the app.

  • For security reason, the app will auto logout after 14 days. You will need to relogin again.

  • As long as your phone line is active / deactive (non-active) , you can login into the app.

  • If you are connected to the internet via our Maxis data network then this app will connect directly when you launch the app. If you are on Wifi connection, you will need to provide authentication via TAC.

  • Yes the experience will be similar for both data and wifi connection.

  • We will look into the feedback and provide an update or revert to you when necessary depending on the type of feedback / question.

  • The update will be reflected within 24 hours.

  • If you choose to turn off push notification, you will not receive notifications for rewards.

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