Jaringan Prihatin | Claim up to RM300 subsidy on Maxis & Hotlink plus FREE 60GB/mth now!

Jaringan Prihatin | Up to RM300 subsidy + FREE 60GB/mth

Get FREE DELIVERY when you order from Hotlink Online Store, open 24/7. Click here for new devices!

Hotlink Online Store opens 24/7. Get FREE DELIVERY now!

Access all your prepaid needs with the Hotlink Self Serve Portal. Click

Access your needs at our Self Care Portal. Read more

here

Frequently Asked Questions

The Hotlink app - Login

  • If you are login via our data network , the app will automatically login according to your phone number.

  • As long as your phone line is active, you can login into the app.

  • For security reason, the app will auto logout after 14 days. You will need to relogin again.

  • As long as your phone line is active / deactive (non-active) , you can login into the app.

  • If you are connected to the internet via our Maxis data network then this app will connect directly when you launch the app. If you are on Wifi connection, you will need to provide authentication via TAC.

  • Yes the experience will be similar for both data and wifi connection.

  • We will look into the feedback and provide an update or revert to you when necessary depending on the type of feedback / question.

  • The update will be reflected within 24 hours.

  • If you choose to turn off push notification, you will not receive notifications for rewards.

Got questions about our services?

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels