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Frequently Asked Questions

Hotlink Prepaid - iShare

  • All Maxis/Hotlink subscribers are eligible.

  • You can perform iShare transaction by using UMB. To perform iShare transaction in UMB:-

    1. Dial *100*4*4#
    2. Select Country
    3. Select Type of services
    4. Enter recipient’s mobile number 
    5. Select denomination
    6. Confirm your transfer
  • Yes, you can.

  • Monthly limit for a prepaid subscriber is RM300/month and a postpaid subscriber is RM100/bill cycle.

  • No, they will not receive any SMS.

  • Yes, they will receive a notification upon successful/failure transaction.

  • a. Talk time
    Country Operator
    Bangladesh Airtel, Banglalink,
    GrameenPhone, Robi
    Cambodia CamGSM, Metfone, Smart
    China China Mobile, China Telecom
    India Jio, BSNL, Airtel, Vi
    Indonesia Telkomsel, Indosat
    Myanmar MPT, Mytel, Ooredoo, Telenor
    Nepal Ncell, Nepal Telekom GSM
    Pakistan Jazz, Telenor, Ufone, Warid, Zong
    Philippines Cherry Mobile, Globe Telecom,
    Smart, Smartbro, TNT, Touch
    Mobile, PLDT
    Sri Lanka Airtel, Dialog, Etisalat, Hutchison,
    Mobitel
    Thailand Advance Info Service, Dtac, True
    Move
    Vietnam Gmobile, Mobifone, Vietnam
    Mobile, Viettel Mobile, Vinaphone
    b. Internet pass/Bundle
    Country Operator
    Bangladesh Robi, Grameenphone
    India Jio, BSNL, Airtel, Vi
    Indonesia Telkomsel, Indosat

    c. Other services

    Country Type of Service
    Philippines Pay TV bill (Cignal TV)
    Indonesia Pay electricity (PLN)
    Indonesia Pay insurance (BPJS)
  • You can retrieve it via Hotlink app.

iShare Promo (1st April-1st July) FAQ- Promo, Payout and Eligibility Details

  • Promo product, bonus amount, payout detail and eligibility requirements are subject to change from time to time without prior notice.

    Country

    Promo product

    Beneficiary /Bonus amount

    Payout detail

    Eligibility

    Indonesia

    Send IDR100k, receive RM5 Hotlink credit

    Sender will receive  RM5 Hotlink credit

    Receive RM5 Hotlink credit at the end of the month
    (30th or 31st of the month, accordingly) 

    Limited to 1,200 unique redemptions/subscribers a month.
    One redemption per user throughout the promo period

    Send IDR50k, receive bonus of IDR5k

    Receiver will receive IDR5k

    Receive IDR5K instantly upon sending

    Limited to 2,000 unique redemptions/subscribers a month.
    One redemption per user throughout the promo period

    Bangladesh

    Send BDT400, receive RM5 Hotlink credit

    Sender will receive  RM5 Hotlink credit

    Receive RM5 Hotlink credit by Tuesday of the following week

    Limited to first 200 users per week for each promo product. Each user can only enjoy 1 type of promo payout per week.
    User can receive payout bonus following week (if first 200, again)

    Send Grameenphone data 10GB, receive RM5 Hotlink credit

    Sender will receive RM5 Hotlink credit

    Receive RM5 Hotlink credit by Tuesday of the following week

    Limited to first 200 users per week for each promo product. Each user can only enjoy 1 type of promo payout per week.
    User can receive payout bonus following week (if first 200, again)

    Send Robi data 12GB, receive RM5 Hotlink credit

    Sender will receive RM5 Hotlink credit

    Receive RM5 Hotlink credit by Tuesday of the following week

    Limited to first 200 users per week for each promo product. Each user can only enjoy 1 type of promo  payout per week.
    User can receive payout bonus following week (if first 200, again)

    Nepal

    Send Nepal300, receive RM5 Hotlink credit

    Sender will receive RM5 Hotlink credit

    Receive RM5 Hotlink credit by Tuesday of the following week

    Limited to first 200 users per week
    Each user can only enjoy 1 type of promo payout per week.
    User can receive payout bonus following week (if first 200, again)

    Myanmar

    Products are offered at cheaper rate

    None. User enjoys discount on charge price as displayed in UMB menu


    -

    No limit.

  • a) Can I purchase multiple promo products?

    Yes, you may purchase multiple promo products, but you will only receive maximum of 1 promo payout bonus throughout the whole promo period, if you are eligible

    b) Will I (sender) get notified once I have received the RM5 Hotlink credit ?

    No, you will not get notified once you receive the RM5 Hotlink credit. You will need to check at the end of the particular month, if you have received it. 

    c) Can I purchase 2 different promo products and be eligible for the payout bonus?

    Yes, you can purchase more than 2 different promo products, but you will only be eligible for 1 promo payout bonus throughout the whole promo period, regardless of the promo product purchased. It is per unique subscriber/MSISDN. 

  • a) Can I purchase multiple promo products?

    Yes, you may purchase multiple promo products, but you will only receive one promo payout bonus each week, if you are the first 200 users. You are eligible for promo payout the following week again, if you are the first 200 users. Each week is from Saturday till Friday of the following week.

    b) Will I (sender) get notified once I have received the RM5 Hotlink credit ?

    No, you will not get notified once you receive the RM5 Hotlink credit. You will need to check on your own, the following Tuesday from your transaction day.

    c) Can I purchase 2 different promo products and be eligible for the payout bonus?

    No, you will only be eligible for 1 promo payout bonus throughout each week regardless of the product, for each country, if you are the first 200 users. 

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