Frequently Asked Questions
Hotlink Prepaid - iShare
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All Maxis/Hotlink subscribers are eligible.
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You can perform iShare transaction by using UMB. To perform iShare transaction in UMB:-
- Dial *100*4*4#
- Select Country
- Select Type of services
- Enter recipient’s mobile number
- Select denomination
- Confirm your transfer
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Yes, you can.
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Monthly limit for a prepaid subscriber is RM300/month and a postpaid subscriber is RM100/bill cycle.
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No, they will not receive any SMS.
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Yes, they will receive a notification upon successful/failure transaction.
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a. Talk time
Country Operator Bangladesh Airtel, Banglalink,
GrameenPhone, RobiCambodia CamGSM, Metfone, Smart China China Mobile, China Telecom India Jio, BSNL, Airtel, Vi Indonesia Telkomsel, Indosat Myanmar MPT, Mytel, Ooredoo, Telenor Nepal Ncell, Nepal Telekom GSM Pakistan Jazz, Telenor, Ufone, Warid, Zong Philippines Cherry Mobile, Globe Telecom,
Smart, Smartbro, TNT, Touch
Mobile, PLDTSri Lanka Airtel, Dialog, Etisalat, Hutchison,
MobitelThailand Advance Info Service, Dtac, True
MoveVietnam Gmobile, Mobifone, Vietnam
Mobile, Viettel Mobile, Vinaphoneb. Internet pass/BundleCountry Operator Bangladesh Robi, Grameenphone India Jio, BSNL, Airtel, Vi Indonesia Telkomsel, Indosat c. Other services
Country Type of Service Philippines Pay TV bill (Cignal TV) Indonesia Pay electricity (PLN) Indonesia Pay insurance (BPJS) -
You can retrieve it via Hotlink app.
iShare Promo (1st April-1st July) FAQ- Promo, Payout and Eligibility Details
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Promo product, bonus amount, payout detail and eligibility requirements are subject to change from time to time without prior notice.
Country
Promo product
Beneficiary /Bonus amount
Payout detail
Eligibility
Indonesia Send IDR100k, receive RM5 Hotlink credit
Sender will receive RM5 Hotlink credit
Receive RM5 Hotlink credit at the end of the month
(30th or 31st of the month, accordingly)Limited to 1,200 unique redemptions/subscribers a month.
One redemption per user throughout the promo period
Send IDR50k, receive bonus of IDR5k
Receiver will receive IDR5k
Receive IDR5K instantly upon sending
Limited to 2,000 unique redemptions/subscribers a month.
One redemption per user throughout the promo period
Bangladesh Send BDT400, receive RM5 Hotlink credit
Sender will receive RM5 Hotlink credit
Receive RM5 Hotlink credit by Tuesday of the following week
Limited to first 200 users per week for each promo product. Each user can only enjoy 1 type of promo payout per week.
User can receive payout bonus following week (if first 200, again)
Send Grameenphone data 10GB, receive RM5 Hotlink credit
Sender will receive RM5 Hotlink credit
Receive RM5 Hotlink credit by Tuesday of the following week
Limited to first 200 users per week for each promo product. Each user can only enjoy 1 type of promo payout per week.
User can receive payout bonus following week (if first 200, again)
Send Robi data 12GB, receive RM5 Hotlink credit
Sender will receive RM5 Hotlink credit
Receive RM5 Hotlink credit by Tuesday of the following week
Limited to first 200 users per week for each promo product. Each user can only enjoy 1 type of promo payout per week.
User can receive payout bonus following week (if first 200, again)
Nepal Send Nepal300, receive RM5 Hotlink credit
Sender will receive RM5 Hotlink credit
Receive RM5 Hotlink credit by Tuesday of the following week
Limited to first 200 users per week
Each user can only enjoy 1 type of promo payout per week.
User can receive payout bonus following week (if first 200, again)Myanmar Products are offered at cheaper rate
None. User enjoys discount on charge price as displayed in UMB menu
-No limit.
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a) Can I purchase multiple promo products?
Yes, you may purchase multiple promo products, but you will only receive maximum of 1 promo payout bonus throughout the whole promo period, if you are eligible
b) Will I (sender) get notified once I have received the RM5 Hotlink credit ?
No, you will not get notified once you receive the RM5 Hotlink credit. You will need to check at the end of the particular month, if you have received it.
c) Can I purchase 2 different promo products and be eligible for the payout bonus?
Yes, you can purchase more than 2 different promo products, but you will only be eligible for 1 promo payout bonus throughout the whole promo period, regardless of the promo product purchased. It is per unique subscriber/MSISDN.
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a) Can I purchase multiple promo products?
Yes, you may purchase multiple promo products, but you will only receive one promo payout bonus each week, if you are the first 200 users. You are eligible for promo payout the following week again, if you are the first 200 users. Each week is from Saturday till Friday of the following week.
b) Will I (sender) get notified once I have received the RM5 Hotlink credit ?
No, you will not get notified once you receive the RM5 Hotlink credit. You will need to check on your own, the following Tuesday from your transaction day.
c) Can I purchase 2 different promo products and be eligible for the payout bonus?
No, you will only be eligible for 1 promo payout bonus throughout each week regardless of the product, for each country, if you are the first 200 users.
Need to get in touch with us?
Contact Hotlink Customer Service