Frequently Asked Questions
Postpaid to Hotlink Prepaid
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You may make your request at Maxis Centres.
Things to note:
- Tenure of your postpaid line must be 6 months and above;
- Ensure your postpaid line is not obligated with a contract;
- The Postpaid must be registered under your name and ID. If your postpaid is registered under company, please proceed with transfer of ownership before change.
- Do ensure all outstanding bill for your account(s) is settled.
- Upon successful change, there will be a final prorated bill.
Need to get in touch with us?
Contact Hotlink Customer Service