Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Postpaid to Hotlink Prepaid

  • You may make your request at Maxis Centres.  

    Things to note:

    • Tenure of your postpaid line must be 6 months and above;
    • Ensure your postpaid line is not obligated with a contract;
    • The Postpaid must be registered under your name and ID. If your postpaid is registered under company, please proceed with transfer of ownership before change.
    • Do ensure all outstanding bill for your account(s) is settled.
    • Upon successful change, there will be a final prorated bill.

Need to get in touch with us?

Contact Hotlink Customer Service