#MYBaikHati | Donate pre-loved devices for digital learning needs of B40 families! Read more

#MYBaikHati | Donate your pre-loved devices! Read

here.

Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click

here.

Access all your prepaid needs with the Hotlink Self Serve Portal. Click

Access your needs at our Self Care Portal. Read more

here

Top Up - Share/Ask-A-Top-Up

 

Why is there a change in validity period? I noticed when I do a Ask-A-Top-Up/Share-A-Top-Up transaction of RM10 and above, my validity has decreased.
The change is done to standardize Share-A-Top-Up and Ask-A-Top-Up validity.​

Who are those impacted by this change?
All users of Ask-A-Top-Up/Share-A-Top-Up transactions from ​28 May 2015 onwards.

Why was I not informed of these changes?
For latest updates, please do refer to www.hotlink.com.my regularly.

Who is eligible to use the Share-A-Top-Up service?
All active Hotlink customers, with a tenure of more than 30 days are eligible to use the Share-A-Top-Up service as a donor. All active and deactive (non-active) Hotlink customers, (regardless of tenure) are eligible to be recipients of Share-A-Top-Up.

Who is eligible to use the Ask-A-Top-Up service?
All active and non-active/inactive Hotlink customers, (regardless of tenure) are eligible to be the recipients of Ask-A-Top-Up. Do ensure that your donor is an active Hotlink customer with a tenure of more than 30 days.

Will there be any service fee charged to use Ask-A-Top-Up/Share-A-Top-Up service?
Yes, the donor will be charged a service fee of RM0.50 with every transaction.

What is the minimum credit I need to have after sharing my credit?
You must have a minimum credit balance of RM1.00 after using the service as a donor.

Is there a minimum and maximum amount allowed per transaction?
Minimum amount/transaction: RM1
Maximum amount/transaction: RM100

Is there a limitation to total transaction amount per day and per month?
Maximum amount/day: RM500 (for both donor and recipient)
Maximum amount/month: RM500 (for both donor and recipient)