Alert: Discontinuation of Cheque Payments for Consumer. Learn More.

Alert: Discontinuation of Cheque Payments. Learn More.

Frequently Asked Questions

General

  • A prepaid plan designed for video streaming enthusiasts, offering:

    • FREE 10GB monthly video quota (YouTube, Tonton, Astro GO, iflix, Viu)
    • FREE Social Chat (WhatsApp, Facebook Messenger) at 64kbps
    • Hotlink Friendz (Free calls and SMS to 5 Maxis/Hotlink contacts)
    • IDD Hot Tickets (Discounted international calls to 10 countries)
  • New users: Purchase a Hotlink Prepaid Video SIM.

    Existing users: Migrate via the Hotlink App (Settings > Rate Plan).

  • Active Period: Duration depends on top-up amount (e.g. RM10 = 5 days)
    Credit Grace Period: 50 days (can receive calls and SMS only)
    Termination: Permanent deactivation after 50 days of inactivity

Internet & Passes

  • Pass Name Quota Price Validity
    2GB / 1 Day 2GB RM3 1 Day
    8GB / 30 Days 8GB RM35 30 Days
    10GB + Calls / 30 Days 10GB RM45 30 Days
  • Speeds drop to 64kbps (FREE Social Chat).
    No extra charges.

  • Yes. Passes are stackable, and quotas are cumulative.

  • Domestic Rates:

    Calls: RM0.30/60 seconds.
    SMS: RM0.15.
    MMS: RM0.25 (Maxis/Hotlink) / RM0.50 (other networks).

  • Dial *100# or use the Hotlink RED App.

  • Yes. Migrate via the Hotlink App (Settings > Rate Plan).

    Note:
    Unused data, passes, or free minutes will be forfeited.
    Only plans currently open for subscription are available.

Need more information on our Hotlink plans?

Need to get in touch with us?

Contact Hotlink Customer Service