Frequently Asked Questions

MLBB Gaming Optimized Latency

  • Hotlink’s 5G network delivers MLBB gaming-optimised latency for smooth, responsive gameplay at all times. Working closely with game publishers, Hotlink ensures that every player enjoys low ping, no lag, and a stable connection, whether you’re pushing rank or just having fun with friends. Plus, with easy and value top-up options for your favourite games, you can stay powered up and in the game without hassle.

  • All Hotlink subscribers, prepaid and postpaid users, can experience lightning-fast gaming speeds with the Hotlink 5G network. Whether you’re playing casually or competitively, you’ll enjoy the same optimised latency for seamless matches across Malaysia.

  • You can easily top up MLBB Diamonds, PUBG UC, and many other games through two simple options:

    Option 1: Pay with Hotlink Credit

    Best for fast and secure transactions directly from your Hotlink prepaid balance. Steps:

    1. Visit any partner site, such as Hotlink Game Center, Midasbuy, or Codashop.
    2. Select your game, for example, MLBB or PUBG Mobile.
    3. Enter your User ID (or Player ID) and choose the desired top-up amount (e.g., MLBB Diamonds top-up or PUBG UC top-up).
    4. Choose Maxis/Hotlink as your payment method.
    5. Confirm payment. The credits will appear in your game instantly.

     

    Option 2: Game Voucher or Direct Portal Purchase

    Perfect for players using platforms like UniPin or Midasbuy to buy codes or bundles. Steps:

    1. Go to the platform (e.g., UniPin, Midasbuy).
    2. Choose your preferred game and denomination.
    3. Pay via Hotlink credit or other supported payment channels.
    4. Redeem the voucher or code in your game account to complete the top-up.


    These methods work for all major games in Malaysia. They are the fastest way to top up games without needing a debit or credit card.

  • You can complete your top-ups and other in-game purchases using the following methods:

    1. Hotlink Credit (Direct Carrier Billing): Pay directly from your Hotlink balance.
    2. Online Banking or eWallets: Available on selected portals like UniPin and Midasbuy.
    3. Game Vouchers: Purchase and redeem via the partner site.


    All methods are fast, secure, and fully integrated with official gaming partners such as Codashop, UniPin, Midasbuy, and more.

  • Whether you’re playing casually or competitively, Hotlink offers both Prepaid and Postpaid 5G plans that deliver fast, stable connections for lag-free gaming. Choose from the plans below to enjoy the best experience when you top up games in Malaysia, from MLBB to PUBG.

    Plan Name Internet Speed / Data
    Monthly Cost Key Benefits
    Ideal For
    Hotlink Prepaid RM25 (12Mbps)
    12 Mbps (5G from 8 pm–8 am) + 40 GB FUP
    RM 25/30 days · Unlimited calls + Hotspot
    · 5G Ready
    · Affordable
    Budget gamers and casual players
    Hotlink Prepaid RM55 (Uncapped Speed)
     · Uncapped 5G Speed (All Day)
    · 400 GB FUP
    RM 55/30 days · Unlimited calls + Hotspot
    · FREE sooka Sports
    · Roaming (SEA)
    Mobile gamers & streamers
    Hotlink Postpaid 45
    100 GB (5G Enabled)
    RM 35/month (after rebate) · Unlimited high-speed hotspot
    · Unlimited HD calls & SMS
    · RM 60 rebate over 6 months
    Everyday gamers who want steady 5G speed
    Hotlink Postpaid 70 300 GB (5G Enabled) RM 60/month (after rebate) · Uncapped 5G speed
    · FREE roaming in SG, TH, ID
    · Unlimited calls & hotspot
    · RM 60 rebate
    Serious gamers & multi-device users

    *For more details, visit the Hotlink Prepaid Plans or Hotlink Postpaid Plans pages.

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Contact Hotlink Customer Service