Hotlink Online Exclusive Device Deals Campaign

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• What is the Hotlink Online Exclusive Device Deals Campaign?

  The Hotlink Online Exclusive Device Deals Campaign offers new customers an opportunity to receive RM110 in Touch’nGo eWallet credit when they sign up and successfully activate a new line on the Hotlink Postpaid 70 Plan, along with a selected device. This promotion is available on a first-come, first-served basis, running from 7 November 2024 to 31 January 2025.

• What is the campaign period?

  The campaign will be held from 7 November 2024 until 31 January 2025 (both dates are inclusive).

• Who is eligible to participate in this campaign?

  This campaign is open to all new and existing customers who purchase the following plans under this Campaign at Hotlink Online Store:

  1. Hotlink Postpaid 70 (referred to as “Participating Hotlink Plan”). 
  2. Hotlink Selected Device (referred to as “Participating Hotlink Device”).

   

  Participating Hotlink Devices:

  1. HONOR 200 SMART 5G
  2. VIVO Y28S 5G
  3. OPPO A3 5G
  4. OPPO A3 PRO 5G
  5. Realme 12x 5G
  6. NUBIA NEO 2 5G
  7. REDMI 13C 5G

• Is my purchase at Maxis store also eligible for reward from this campaign?

  No, this reward is available exclusively ONLINE at Hotlink Online Store.

• How will I know if I received the Touch‘nGo credit?

  You will receive the Touch’nGo eWallet credit in your Touch’nGo eWallet account as stipulated in the table below. You may check the notification at your eWallet profile, tap at "Inbox" followed by "Activities".

  Group	Activation Period	Fulfilment Schedule
  Group 1	Successfully activate new line on Hotlink Postpaid 70 Plan and device from 7 November 2024 until 14 December 2024.	You will receive the Touch’n'Go eWallet credit in your Touch’n'Go eWallet account by 30th December 2024. You may check the notification at your eWallet profile, tap on "Inbox" followed by "Activities". In the event of Maxis’ unsuccessful attempt to fulfil the reward on 30th December 2024, Maxis will send a SMS to notify the newly registered mobile number and re-attempt crediting the reward twice on a weekly basis (i.e., by 6th January 2025 and 13th January 2025 respectively).
  Group 2	Successfully activate new line on Hotlink Postpaid 70 Plan and device from 15 December 2024 until 31 January 2025.	You will receive the Touch’n'Go eWallet credit in your Touch’n'Go eWallet account by 17th February 2025. You may check the notification at your eWallet profile, tap on "Inbox" followed by "Activities". In the event of Maxis’ unsuccessful attempt to fulfil the reward on 17th February 2025, Maxis will send a SMS to notify the newly registered mobile number and re-attempt crediting the reward twice on a weekly basis (i.e., by 24th February 2025 and 3rd March 2025 respectively).

  Prior to this, please download the Touch’nGo app and register an account with your newly registered mobile number to receive the free credit.

  For Touch’nGo eWallet credit enquiries, you may contact Touch’nGo eWallet at the following channels:
  Email :   cfmssupport@tngdigital.com.my
  Phone :  +603 5022 3888 (Mon-Sun 7.00am – 10.00pm)

  or

  Submit a request to the Touch’nGo eWallet Help Centre here. 

• What is the validity of the Touch’nGo credit?

  There’s no expiry date for the eWallet credit to be used.