Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Hotlink Postpaid Device Offer 2024

  • The Hotlink Postpaid device offer for 2024 will commence from 22 February and ends on 21 May, all new and existing Hotlink Postpaid 70 plans subscribers who purchase selected 5G devices with 12 or 24 months contract will get to enjoy an exclusive monthly rebate for 12 months. 

    Device Model

    Device Price
    (12 months)

    Device Price
    (24 months)

    Rebate

    Realme 12x 5G (RRP: RM1,099)

    RM 329

    RM 69

    RM10 bill rebate for

    12 months

    Redmi 13c 5G (RRP: RM999)

    RM 329

    RM 89

    Honor 90 Lite 5G (RRP: RM1,099)

    RM 369

    RM 99

    Realme 11x 5G (RRP: RM999)

    RM 259

    RM 0

    • The RM10 rebate will be reflected as bill waiver from month 2 onwards, for a period of 12 months.
  • Yes, device advance payment is required as a token of your commitment. The amount varies based on device model and contract period. It will be refunded to via bill over a period of 6 or 12 months.

  • This offer is applicable to all Hotlink Postpaid subscribers who are:

    • Malaysians aged 18 years old and above.
    • Register a new Hotlink Postpaid 70
    •  Port-in / switch from another local operator to Hotlink Postpaid 70
    • Upgrade from existing Hotlink Prepaid to Hotlink Postpaid 70
    • Upgrade from existing Hotlink Postpaid 30, 40, 45 and 60 to Hotlink Postpaid 70 plan
  • This offer period is 22 February until 21 May 2024 or while stocks last.

  • Your device purchase at any Hotlink Exclusive Stores or Maxis stores nationwide, or  Hotlink website at https://store.hotlink.com.my/  during the offer period will be eligible to enjoy the rebate.

  • Yes, this offer is subject to Maxis Device Contract policy and will be tied to Hotlink Postpaid 70 plan for a period of 12 or 24 months (depending on your choice).

    During the contract period, if you choose to downgrade to any of these rate plans (Hotlink Prepaid, Hotlink Postpaid 30, 45 & 60, Maxis Family Plan and Maxis Postpaid Share 48) or terminate your plan, an Early Termination Fee (ETF) will be charged as below and the RM10 monthly bill rebate will be forfeited:

    Penalty Amount = [(Recommended Retail Price (RRP) – Upfront Cost) x (Remaining month(s) ÷ 12/24 months)] + RM 100

    Note: You will continue to enjoy the RM10 monthly bill rebate and there won’t be any ETF charged if you are upgrading to a higher rate plan (any Maxis Postpaid principal plans).

Need to get in touch with us?

Contact Hotlink Customer Service