Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions


  • The new Hotlink Postpaid Rewards lets you enjoy various types of rewards via the Hotlink app which includes: -

    1. getting Hotlink Reward Voucher(s) every month provided you meet the eligibility criteria.
    2. downloading deals for free
  • Simply update your Hotlink app to version 5.6 and above via Google Play store or Apple App store to start enjoying your new rewards.

A. Hotlink Reward Voucher

  • You will earn Hotlink Reward Voucher every month based on your Hotlink Postpaid plan. The Hotlink Reward Voucher will be given to you at the beginning of your billing cycle every month if you are eligible.

    1. have an active Hotlink Postpaid account/line except Hotlink Postpaid with Fibre 99, Hotlink Postpaid and Fibre 99 (30Mbps) and Hotlink Prepaid;
    2. have logged in to Hotlink app at least one (1) time within tenure; and
    3. three (3) days after Hotlink app log in and activation
  • Please refer to table below for the eligible tiers

    Tier Eligible Mobile Internet Pass Amount
    1 RM 30 – RM 39.99
    2 RM 40 – RM 59.99
    3 RM 60 and above
  • The value of Hotlink Reward Voucher increases incrementally following the tiers based on the Hotlink Postpaid plans which you subscribed to. A higher value of Hotlink Postpaid Plans will receive Hotlink Reward Vouchers of greater value.

  • You may receive any one or more of the following voucher type subject to their respective availability at the beginning of your billing cycle: -

    1. Free mobile internet; and/or
    2. Discount on mobile internet pass
  • All Hotlink Reward Voucher will be awarded via the Hotlink app. You must download and login to the latest Hotlink app version 5.6 and above to receive any Hotlink Reward Voucher.

  • You can only access your Hotlink Reward Vouchers via Hotlink app. Go to ‘Rewards’ tab, click on ‘My Vouchers’ to view and use your available vouchers.

  • Each voucher will have its distinctive terms of use as indicated on the respective voucher page on Hotlink app. The general terms that apply for all types of Hotlink Reward Voucher are as follows:

    1. Only one (1) Hotlink Reward Voucher can be applied in each purchase transaction.
    2. All Hotlink Reward Vouchers are not stackable with other vouchers and cannot be used in conjunction with other discounts, privileges, or promotional offers, unless otherwise specified by Maxis.
    3. Hotlink Reward Vouchers earned are not transferable to any person or entity and cannot be exchanged for cash.

B. Hotlink Deals

  • You can download your preferred deals on the latest version of the Hotlink app for FREE.

  • Each Hotlink deal will have its distinctive terms as indicated on the respective deal page on Hotlink app.

Additional Information

  • Unfortunately, if you’re on any Hotlink app version below 5.6 , you won’t be able to enjoy the new Hotlink Postpaid Rewards.

Don’t miss out on the fun with Hotlink.

Need to get in touch with us?

Contact Hotlink Customer Service