Jaringan Prihatin | Claim up to RM300 subsidy on Maxis & Hotlink plus FREE 60GB/mth now!

Jaringan Prihatin | Up to RM300 subsidy + FREE 60GB/mth

Get FREE DELIVERY when you order from Hotlink Online Store, open 24/7. Click here for new devices!

Hotlink Online Store opens 24/7. Get FREE DELIVERY now!

Access all your prepaid needs with the Hotlink Self Serve Portal. Click

Access your needs at our Self Care Portal. Read more

here

Frequently Asked Questions

Hotlink RED - General

  • The Hotlink RED starter pack comes with FREE 10GB high speed Facebook every month, preloaded credit of RM5 (valid for 5 days), 300MB high-speed internet (valid for 2 days) & FREE 500MB Basic Internet upon activation.

  • Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.
    Enjoy Activ10 rates to 10 Hotlink/Maxis friends with rates of 6sen/30sec calls and 1sen/SMS.
    To add Activ10 numbers, dial *100# > Hot Deals > Activ10

  • With Hotlink RED Plan, you will not be charged pay-per-use rates. To use the Internet, purchase an Internet Pass from Hotlink app (download from Google Play Store & App Store, for FREE).

  • For best experience & rewards, download Hotlink app from Google Play Store/App Store. Alternatively, you may dial *100#.

  • Hotlink RED Plan gives you a 5-day active period upon activation with an additional 50-day credit grace period.

  • During the credit grace period, you can only receive incoming calls and SMS. To be able to make call, SMS, & surf the internet, please perform a top up. To avoid service cancellation, top-up before the end of the credit grace period.

  • Your unused credit in grace period will be frozen, and you can only receive incoming calls and SMS. Upon your next top up, your unused credit balance will be combined with your top up amount.

  • During the credit grace period, you will not be able to utilize balance quota from your Internet pass. Top up to continue using your Internet pass.

  • FREE Basic Internet allows you to stay connected on all apps 24/7 for FREE, even when you have run out of quota, at the speed limit of 64kbps. Your FREE Basic Internet will be fully activated within 1 hour after activation of your Hotlink RED Plan.

  • No, it doesn’t. Standard data roaming charges apply. Please visit www.hotlink.com.my/roaming for more info.

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Find answers from our FAQ or contact Maxis Customer Service via these channels