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Frequently Asked Questions

SIM + Unlimited Internet and Calls 7-day Pack

  • Pack Type Price Validity Available at:
    SIM Pack + Unlimited Internet and Calls 7-day (3Mbps) pass* RM17 7 days Selected 7-Eleven

    *There is no preloaded credit in this Hotlink Prepaid Unlimited SIM pack.

  • You may purchase it at selected 7-Eleven stores.

  • Download the “Daftar” app to register the SIM pack!

    Steps to register your SIM on Hotlink Daftar are as below:
    Step 1: Choose “HOTLINK” for “Register New SIM”
    Step 2: Scan the QR code on the SIM card
    Step 3: Scan your ID or passport
    Step 4: Take a selfie and done!

    Click here for more info.

  • You need to redeem your Unlimited Internet and Calls pass; to redeem, just dial *811#.

  • Your pass is valid for 7 days from the date of redemption. You will be able to use your pass if your account is active.

    For example: SIM + Unlimited Internet and Calls 7-day Pack (3Mbps)
    Day 1: Activate SIM
    Day 5: Redeem Unlimited Internet and Calls pass 7-day pass
    Day 7: Need to top up to remain active and continue using Unlimited Internet and Calls 7-day pass
    Day 12: Unlimited Internet and Calls 7-day pass expires

  • No, you must redeem the Unlimited Internet and Calls pass within the 7 days of your validity period.

    Example: SIM + Unlimited Internet and Calls 7-day (3Mbps) Pack
    Day 1: Activate SIM
    Day 7: Last day to activate Unlimited Internet and Calls 7-day pass
    Day 8: Unable to activate Unlimited Internet and Calls 7-day pass

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