Frequently Asked Questions
Call Me Alert
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It is a bundle call service which includes:
NotifyMe SMS:
- Notifies you when the person you have tried to call just now is back online. Failure of calls due to: Phone is switched off, out of coverage area or out of battery. Also when receiver is on another call and there’s no Call Waiting activated.
- The notification is valid for 2 hours from the last call attempt.
TextBack:
TextBack SMS will automatically be sent to your caller when you are unable to answer the call due to:
FAILED CALL REASON AUTOMATED SMS
No network RM0. TextBack (from +601xxxxxxxx): My phone is either switched off or I’m out of network coverage at my current location. Please call me back later. Thank you. Engaged RM0. TextBack (from +601xxxxxxxx): Hi, I am on the line now. Please call me back later. Thank you. Unanswered RM0. TextBack (from +601xxxxxxxx): Hi, I can't attend to your call now. Please call me back later. Thank you. -
This is only applicable on mobile service. Not applicable for USP, MVNO, Broadband, e-Reload.
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The fee is only RM1 (valid for 3 months, Auto-Renewal). Note: New subscribers will get 30 days free trial.
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This happens if we failed to charge the full amount of RM1 for 3 months subscription. Therefore, we will only charge RM0.35 for 1 month subscription instead. On the next renewal, the normal RM1 for 3 months subscription will apply.
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No,NotifyMe SMS & TextBack will not be sent to subscriber once the service has been unsubscribed.
Free trial only applicable for 1st time user only.
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No, your Call Me Alert subscription will be terminated immediately.
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No. This service is applicable for Maxis/Hotlink numbers.
NotifyMe SMS
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You will get NotifyMe SMS when they the person you failed to call earlier is back online. Failed call is due to:
Not Available: phone is off/out of battery/out of coverage area
Busy: no call waiting activated when subscriber was already engaged in a call
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NotifyMe SMS is valid for 2 hours from the last call attempt.
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No, NotifyMe SMS only applicable for Maxis/Hotlink subscribers.
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Dial *100# > My Account & Others > Xtra Services> Call Me Alert
TextBack
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TextBack SMS will automatically be sent to your caller when you are unable to answer the call due to:
FAILED CALL REASON AUTOMATED SMS
No network RM0. TextBack (from +601xxxxxxxx): My phone is either switched offor I’m out of network coverage at my current location. Please call me back later. Thank you. Engaged RM0. TextBack (from +601xxxxxxxx): Hi, I am on the line now. Please call me back later. Thank you. Unanswered RM0. TextBack (from +601xxxxxxxx): Hi, I can't attend to your call now. Please call me back later. Thank you. -
No.
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Dial *100# > My Account & Others > Xtra Services> Call Me Alert
