Upcoming Prepaid System Maintenance: Top ups & pass purchases will be unavailable from 1pm Sat, 18 April to 8am Sun, 19 April. Top up & buy your passes in advance.

Top-ups & passes unavailable 1pm 18 Apr to 8am 19 Apr.

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Frequently Asked Questions

Hotlink App - Account Management

  • The information is accurate. However, if you experience a delay, please tap the refresh icon to update and see the current status.

  • The update will be reflected within 24 hours.

  • If you choose to turn off push notification, you will not receive notifications for rewards.

  • To activate international roaming, follow these simple steps:

    1. Log in to the Hotlink app.
    2. Go to the MyHotlink section.
    3. Select "Roaming".
    4. Choose your destination country.
    5. Select and purchase an available Roaming Data Pass.

    To know more about Roaming, refer here.

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Contact Hotlink Customer Service