Hotlink App - Top up & Purchases

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• Can I top up and purchase mobile internet passes via the app?

  Absolutely! You can easily top up your credit and buy any available internet passes directly through the Hotlink app, anytime and anywhere. It's quick, simple, and convenient!

• Is topping up via the Hotlink app secure?

  Absolutely! The Hotlink app is backed by a trusted and secure payment gateway with SSL encryption to ensure all your top-up transactions are fully protected. You can make payments using:

  • 💳 VISA or Mastercard debit and credit cards
  • 🏦 Online Banking (FPX)
  • 📱 e-Wallets such as Touch 'n Go and GrabPay 

  You also have the option to save your card details for a faster and more convenient top-up experience in the future. Rest assured — your payment details are securely stored and remain protected at all times. 

• If I log in using Wi-Fi and perform top-up or purchase data pass, will it work?

  Yes, it will! Whether you're connected via mobile data or Wi-Fi, topping up and purchasing passes through the Hotlink app works smoothly and seamlessly — no difference in experience at all.

• Can I purchase multiple mobile internet passes at any given time?

  Yes, you can! Our internet passes are designed to be stackable, meaning you can purchase multiple passes and their data quotas will combine, giving you a greater overall data allowance.

• Will my credit be deducted if someone uses my hotspot to purchase a data pass?

  Yes, please be aware! If you are sharing your mobile connection via a personal hotspot, any other device connected to your hotspot that purchases a data pass will have the charges deducted from your Hotlink credit. We recommend monitoring your hotspot usage carefully to avoid any unintended deductions.