Upcoming Prepaid System Maintenance: Top ups & pass purchases will be unavailable from 1pm Sat, 18 April to 8am Sun, 19 April. Top up & buy your passes in advance.

Top-ups & passes unavailable 1pm 18 Apr to 8am 19 Apr.

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Frequently Asked Questions

Hotlink App - Troubleshooting

  • Try using a different internet connection (WiFi, hotspot, or mobile data), clear the app's cache and storage, or update to the latest version of the app. If the issue persists, please contact customer support.

  • For payment or top-up transaction issues, try a different payment method or contact customer support.

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Contact Hotlink Customer Service