Signing up for Hotlink is that easy!
Get the Hotlink App and make sure your MyDigital ID is active. You're all set!
Prepaid SIM Card
Step 1
Download the Hotlink app and tap on ‘Activate or Get New SIM’.
Step 2
Choose ‘Physical SIM’.
Step 3
Scan the barcode on your SIM card.
Step 4
Proceed to scan your MyKad.
Step 5
Perform facial verification on MyDigital ID.
Step 6
You’ve successfully registered! Insert your SIM card to complete activation.
Prepaid eSIM
Step 1
Download the Hotlink app and tap on ‘Activate or Get New SIM’.
Step 2
Choose ‘Get eSIM’.
Step 3
Pick your Prepaid plan.
Step 4
Proceed to scan your MyKad.
Step 5
Perform facial verification on MyDigital ID.
Step 6
Choose your number.
Step 7
Select payment method.
Step 8
Wait for eSIM to be ready (may take within 5 mins).
Step 9
Your eSIM is ready to be installed to your device. You’ve successfully registered!
Frequently Asked Question
What is Hotlink Prepaid Self-registration?
Hotlink Prepaid Self-Registration is a digital service that allows eligible customers to activate and register a Hotlink Prepaid SIM or eSIM using the Hotlink App without visiting a store.
Who is eligible for Hotlink Prepaid Self-Registration?
You are eligible if you:
- Are a Malaysian citizen
- Are 18 years old or above
- Have a valid MyKad
- Have a valid MyDigital ID
Customers who do not meet these requirements should visit a Maxis Store or authorised Hotlink dealer for assistance.
What do I need to complete Hotlink Prepaid Self-Registration?
You will need:
- Your Hotlink Prepaid Starter Pack or eSIM purchase details
- A smartphone with camera access
- A stable internet connection
- Access to your MyDigital ID account
How do I self-register my new SIM pack or eSIM?
- Download the Hotlink App.
- Scan your SIM barcode or follow the eSIM activation instructions.
- Select your preferred plan.
- Verify your identity using MyDigital ID.
- Complete facial verification.
- Review and confirm your details.
- Submit your registration.
Can tourists or foreigners self-register a Hotlink Prepaid SIM or eSIM?
No. Hotlink Prepaid Self-Registration is only available to Malaysian citizens aged 18 years and above with a valid MyKad and MyDigital ID.
