What is ‘inactive’ days/period (also known as ‘credit grace’ period)?

During the inactive period, you can only receive incoming calls and SMS. To be able to make calls, send SMS, & surf the internet, please perform a top up. To avoid account termination and mobile number expiry, top up before the end of the inactive period to keep your Hotlink active.

How can I purchase/check the balance quota of my Unlimited Internet Passes?

Download Hotlink app from Google Play/App Store to purchase and manage all internet passes. Alternatively, you may dial *100#.

Is there a quota limit to internet usage on the Unlimited Internet Passes?

There is no quota limit to the Unlimited Internet Passes, you will enjoy high speed internet and upon reaching the limit for Fair Usage Policy, you will surf on reduced speeds.

Are the Unlimited Internet Passes auto-renewable?

The Unlimited Internet Pass with faster speed will take precedence. E.g. you have an existing Unlimited Internet and Calls (3Mbps) 30-day pass. You purchase another Unlimited Internet and Calls (6Mbps) 30-day pass. All internet browsing will now be at 6Mbps instead of 3Mbps.

Who is eligible to subscribe to Hotlink Streaming Plan?

This plan is open to all existing Hotlink Prepaid customers to change your existing rate plan to Hotlink Streaming Plan via Hotlink app.

How do I enjoy the 5% off Google Play Store and Apple App Store purchases?

You can get 5% upfront reduction for any in-app purchases in both Google Play Store and Apple App Store when you pay it with your Hotlink credit. For more instruction to pay with Hotlink credit for both Google Play Store and Apple App Store, click link: https://www.hotlink.com.my/en/lifestyle/services/operator-billing . Example: Subscribe to Viu monthly subscription via Google play store and charge the payment via Hotlink Credit.

Are the Unlimited Streaming passes stackable?

Yes, you are allowed to stack the Unlimited Streaming passes.

Who is eligible to subscribe to Hotlink Work From Home Plan?

This plan is open to all existing Hotlink Prepaid customers to change your existing rate plan to Hotlink Work From Home plan via Hotlink app.

How do I enjoy the 5% off Google Play Store and Apple App Store purchases?

You can get 5% upfront reduction for any in-app purchases in both Google Play Store and Apple App Store when you pay it with your Hotlink credit. For more instruction to pay with Hotlink credit for both Google Play Store and Apple App Store, click link: https://www.hotlink.com.my/en/lifestyle/services/operator-billing . Example: Subscribe to Viu monthly subscription via Google play store and charge the payment via Hotlink Credit.

Are the Unlimited Work From Home passes stackable?

Yes, you are allowed to stack the Unlimited Work From Home passes.

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Internet and 5G for All with up to RM1,000 SubsidyInternet and 5G for All with up to RM1,000 Subsidy

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New Hotlink Prepaid All In One Plan Now with 5G

More Internet Choices with 5G

Upgraded passes with 75GB of Internet Pantas 5G and unlimited 5G internet with 2 x speed at 12Mbps and 2 x FUP up to 100GB

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Unlimited hotspot now with 5G

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Experience 5G Access with
1-month Free trial

Enjoy your free access to 5G network with 5G Access pass. Limited time promotion.

Step 1

Go into “Others” tab

Step 2

Click on “Buy Now” to subscribe

Step 3

Receive confirmation SMS

How to redeem your cashback!

Step 1

Log in to the Hotlink app

Step 2

Select the monthly pass that you are eligible to purchase. Complete the pass purchase and receive your activation SMS and cashback.

Step 3

For your next purchase, select the monthly pass of your choice. Click "Select Voucher"

Step 4

Select the available cashback vouchers

Step 5

Voucher is successfully added. You can complete your purchase

Get the all-new Hotlink Prepaid! Upgrade now!

Step 1

If you are an existing user of an old plan, head on over to the Hotlink app to upgrade

Step 2

Select an all-new Hotlink Prepaid plan

Step 3

Click "Get this plan", complete your purchase and you will receive a confirmation

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Entertainment, movies, and even gaming? We've got it all.

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How much is the Hotlink Prepaid starter pack and what is preloaded into the SIM?

The Hotlink Prepaid starter pack is priced at RM10 and preloaded with RM5 credit. Upon activation, the plan gives you 5 active days and 30 inactive days.

What are the voice calls & SMS rates?

With Hotlink Prepaid plan, you will enjoy a flat rate of 30sen/60-sec for calls & 15sen/SMS to all local networks. Video call is same rate as voice call.

How do I manage my account on this plan? E.g. Buy internet pass, check my balance etc.

To manage your account easily and enjoy our wide variety of rewards, download Hotlink app from Google Play or Apple App Store. Alternatively, you may dial #100* to manage your account.

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UNLIMITED INTERNET PLUS AND HIGH-SPEED INTERNET PLUS PASSES
RM50/mth	Unlimited internet with 12Mbps speed FUP 100GB Unlimited Calls Unlimited Hotspot RM40 with 20% Cashback
RM40/mth	Unlimited internet with 6Mbps speed FUP 80GB Unlimited Calls Unlimited Hotspot RM32 with 20% Cashback
RM35/mth	40GB high-speed internet Unlimited Calls RM28 with 20% Cashback*
RM25/mth	20GB high-speed internet Unlimited Calls RM20 with 20% Cashback*
RM12/week	Unlimited internet with 3Mbps speed *FUP 20GB Unlimited Calls
RM10/week	10GB high-speed internet Unlimited Calls

Be legendary in style with MLBB EPIC* Skin for RM1

Internet and 5G for All with up to RM1,000 SubsidyInternet and 5G for All with up to RM1,000 Subsidy

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New Hotlink Prepaid All In One Plan Now with 5G

NEW 5G Internet Passes with 20% Cashback

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Experience 5G Access with 1-month Free trial

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Step 2

Step 3

How to redeem your cashback!

Step 1

Step 2

Step 3

Step 4

Step 5

Get the all-new Hotlink Prepaid! Upgrade now!

Step 1

Step 2

Step 3

Discover more excitement with Hotlink

Find out more about Hotlink Prepaid

How much is the Hotlink Prepaid starter pack and what is preloaded into the SIM?

What are the voice calls & SMS rates?

How do I manage my account on this plan? E.g. Buy internet pass, check my balance etc.

FAQs

T&Cs

Experience 5G Access with
1-month Free trial